Overview:

This is an internal and external customer support function within our distribution function. The incumbent serves as a point of contact for internal and external communications within distribution.

This position is responsible in preparation of documents for outbound transportation, which includes delivery orders and commercial invoices for export and inter-company shipments.  For the inbound process, such as checking the products on SKU, quantity and initiates a Goods Inbound Discrepancy report for any damages or wrong products received. Also, performs shipment receiving or confirmation in SAP for inbound and outbound process. This role is based at our modern logistics facility based in South Granville, reporting to the Pacific region Logistics Manager.

 

How You’ll Make an Impact:

• Performs documents, tracks and reports the flow of daily orders for Channel Partners and Inter-companies as well as end users.
• Creates and consolidates outbound deliveries, transportation Unit, for STOs and sales in SAP (ECC and EWM).
• Order Entry for Channel Partners and Inter-company.
• RBC batch allocation for all orders out of Cressier and Dreieich.
• Creates export documentation.
• Performs PDO process in SAP.
• Coordinates and schedules all customer shipments for instrumentation and spare parts.
• Coordinates and schedules supply center orders.
• Daily follow-up on POD’s. Ensure/initiate action when no POD is received.
• Reporting on KPI including daily reporting of on time shipments, reported errors and missed shipments.
• Releasing shipment orders, preparing export documentation, coordinate special deliveries. Work with CS to review problem orders.
• Place purchase requisitions for indirect supplied and perform monthly accruals for same.
• Coordinates the flow of goods, including exception management, re-routing, expediting, and other actions required to meet expected lead times or other customer service requirements.
• Provides detailed analysis of end-to-end performance. Documents, tracks and reports the flow of daily orders transferred to the warehouse and delivered to the end customers.
• Supports reverse logistics and flow of RMAs (return material authorization) from customer to return center.
• Point of contact for order status inquiries from internal stakeholders and external service providers.
• Initiates and reviews PGI (Post Good Issue). Ensuring all shipment orders are completed and closed in SAP.
• Ensures export/import documentation is accurate and complete in the system.
• Report all perceived hazards to Distribution Center Manager.
• Ensure compliance to GDPMDS/ ISO / Risk Assessment requirements.
• May track shipments of goods throughout the supply chain
• May support warehouse activity as needed

 

What You Bring:

While this list of qualifications may help an employee to succeed in this position, capable candidates may have a wide range of backgrounds or skills. If you have experience that aligns with the responsibilities of this role, we encourage you to apply.

 

• 3 years experiences in Customer Service or Inventory Management Environment.
• Working knowledge of Microsoft office tools-Intermediate Excel and Word.
• Professional and effective verbal and written business communication skills.
• Ability to resolve issues in effective/practical ways.
• Experience in managing imports
• Experience in working with 3PL and carriers
• Close adherence to company policies and procedures.
• Team player/ flexible/ attentive to detail and quality minded.
• A self starting critical thinker
• Possesses positive attitude with ability to lead team to achieve department goals and objectives.
• Accurate and detail oriented.
• Ability to work a flexible schedule, with excellent time management skills
• Knowledgeable in IATA regulations, Incoterms and GTS.
• Temp logger process – coordination per destination
• Working Knowledge of SAP.
• Knowledge of occupational health & safety regulations is desirable.
• Bachelor’s degree or equivalent (Desirable)

 

 

Who We Are: For 70 years, Bio-Rad has focused on advancing the discovery process and transforming the fields of science and healthcare. As one of the top five life science companies, we are a global leader in developing, manufacturing, and marketing a broad range of high-quality research and clinical diagnostic products. We help people everywhere live longer, healthier lives. Recently voted a Best Place to Work, Bio-Rad offers a unique employee experience with collaborative teams that span the globe. Here, you are supported by leadership to build your career and are empowered to drive change that makes an impact you can see.

 

Benefits:Bio-Rad's biggest asset is its people, and our robust offerings serve to enrich the overall health, wealth, and wellbeing of our employees and their families through the various stages of an employee’s work and life cycle. We’re proud to offer a variety of options, including on site undercover parking, salary packaging options including novated leasing, extensive learning and development opportunities, education benefits, employee assistance program for all employees and their immediate families and insurance offerings with our default superannuation fund. 

 

EEO Statement: Bio-Rad is an Equal Employment Opportunity/Affirmative Action employer, and we welcome candidates of all backgrounds. Veterans, people with disabilities, and people of all races, ethnicities, genders, ages, and orientations are encouraged to apply.

 

Agency Non-Solicitation: Bio-Rad does not accept agency resumes, unless the agency has been authorized by a Bio-Rad Recruiting Representative. Please do not submit resumes unless authorized to do so. Bio-Rad will not pay for any fees related to unsolicited resumes.

 

 

 

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