SUMMARY OF POSITION
The Shift Manager’s primary duty is the management of the
daily operations of the restaurant to ensure the overall goal of outstanding
guest service. The Shift Manager manages the day-to-day activities of
hourly staff. In the absence of the General Manager & Assistant General
Manager, the Shift Manager is the highest-ranking member of the management team
in the restaurant and had direct responsibility for overseeing the financial
results, operations, staff development, customer service and compliance with
all Company policies, procedures, standards, and specifications.
Requirements
Education:
High school or equivalent (Preferred)
License/Certification:
Driver's License (Required)
Shift availability:
Night Shift (Required)
Overnight Shift (Required)
Work Location: Multiple Locations
PRINCIPAL DUTIES AND RESPONSIBILITIES
OPERATIONS
- Oversee
all day-to-day restaurant operations to ensure Company standards for
quality food, service, and sanitation are met. - Manage
and supervise employees. Must have strong leadership and communication
skills. - Assign
and direct daily work responsibilities for staff. - Reconcile
cash registers at open and close of each shift. - Maintain
all records as required by Company policies and procedures, and in
compliance with state and federal law. - Maintain
staff compliance with Company policies, procedures, standards, and
specifications. - Maintain
staff compliance with state and federal laws governing safety and food
handling.
LEADERSHIP
- Display
exemplary and professional attitude and appearance at all times. - Listen
and communicate effectively with the General Manager, Shift Leaders and
hourly staff, guests, vendors, and the community. - Conduct
staff meetings, as directed by the General Manager. - Follow
the General Manager’s direction and accomplish the objectives set by the
General Manager. - Review
the objectives with Shift Leaders and hourly staff as necessary. - Delegate
appropriate tasks and responsibilities as necessary. - Resolve
employee complaints, questions or concerns as necessary.
WORK CONDITION REQUIREMENTS
- Willingness
to work a flexible schedule, including extended hours. - Periods
of standing and walking, as necessary. - Frequent
contact with guests, requiring tact and courtesy. - Frequent
contact with subordinates, requiring direction and supervision.
MINIMUM QUALIFICATIONS
- High
school diploma or GED equivalent. - Ability
to read, write and verbally communicate well. - Proficient
math skills and comfort with numbers. - Proficient
computer skills. - Demonstrates
maturity and professional demeanor at all times. - Friendly,
outgoing personality. - Well-groomed,
professional appearance. - Positive
attitude and self-discipline. - Background
Check that meets company requirements
Job Type: Part-time
Pay: $14.00 - $17.00 per hour
Physical Setting:
Quick service & fast food restaurant
Schedule:
10 hour shift
8 hour shift
Night shift
Monday to Friday
Night shift
Weekend availability
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