Essential Functions and Responsibilities of the job include but are not limited to:
- Maintain a friendly, cheerful and courteous demeanor at all times, while providing personalized service to guests.
- Communicate effectively with guests and fellow team members.
- Assist with meal set-up and set or pre-set tables in dining room as assigned.
- Courteously wait on guests, make recommendations, up sell.
- Professionally serve food and beverages, check-in with and monitor guests’ experience throughout their visit to ensure guest satisfaction.
- Complete all side work (filling condiment containers, rolling silverware, stocking stations).
- Assist with cleaning dining area. Wipe down and reset the table for the next guests.
- Assist with maintaining cleanliness of restaurant/kitchen to DKN Hotels’ standards and all health codes at all times.
- Adhere to food safety requirements.
- Report any missing/found articles, or damage to the Housekeeping Supervisor.
- Provide assistance to other team members and departments to contribute to the best overall performance of the department, restaurant and hotel.
- Perform other duties as assigned, requested or deemed necessary by management
- Deliver DKN’s "Home Away From Home" experience
*Management retains the discretion to add or change the duties of the position at any time. *
Supervisory Responsibility:
None
Independent Judgment Used:
Only within the guidelines established by management and to the extent of operating within DKN Hotels’ policies and procedures.
Working Conditions/Environment:
Dining areas and kitchen including commercial dishwashing equipment and cleaning agents. Access to entire exterior and interior of property.