Why join our team?

With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. Our team members are passionate about putting the mission first, and we have a lot of fun while doing it. Working for the USO isn't just a job � it's a calling, and we believe in doing what you love and loving what you do.

Don�t take our word for it. The external �Great Place To Work� survey found that:

• The USO is a Certified Great Place to Work 2025-2026
• 96% feel good about the ways we contribute to the community.
• 94% are proud to tell others they work here.
• 92% feel their work has special meaning: this is not "just a job."
• 91% feel that when you join the company, you are made to feel welcome.
• 92% feel people here are treated fairly regardless of their race.
• 88% feel people here are treated fairly regardless of their gender.

The Specialist, Development Projects & Administration is responsible for establishing and managing key processes and projects to track and drive progress of the priorities for USO�s Development team.

Principal Duties and Responsibilities (*Essential Duties)

• Develop, organize and maintain project lifecycle-related documentation including scope of work, functional specifications, requirement specifications, project timelines and deliverable acceptance documents related to current and prospective projects.
• Coordinate with team members to identify requirements, scope, cost, resources, and schedule and quality objectives related to current and prospective Development projects.
• Manage the department budget (Major, Planned &,Corporate Giving) and other departmental financial projects and approvals. Track all financial data and serve as lead for preparation and submission of annual department budget.
• Serve as primary point of contact for Regional leadership and staff with regard to all fundraising and development initiatives, including but not limited to collaboration opportunities, advice and guidance on fundraising activations, best practices, donation platforms and campaigns.
• Manage the Major Gift portfolio and relationships on behalf of VP, Development. Create a strategic plan of outreach and relationship management. Update relationship data in the donor and prospect database, and coordinate donor retreats and prospect trips.
• Schedule and arrange staff participation in meetings, conference calls, events and other activities. Coordinate and prepare materials for meetings and events. Manage logistics for various events and activities. Prepare and process travel arrangements, credit card approval process, and attend meetings as appropriate.
• Other duties as assigned.

Job Specifications - minimum knowledge, skills, abilities and behaviors necessary to perform the job successfully. Equivalent combination of education and experience is acceptable.

• Bachelor�s Degree in Business Administration, Marketing or related field. Master�s degree and/or PMP credential preferred.
• 3-5 years work experience in business development or organizational management role. Relevant project management experience in a not-for-profit, military, multicultural and/or global organization preferred.
• Advanced understanding of fundraising and development best practices and policies. Strong organization and analytical skills.
• Strong interpersonal, customer service and problem-solving skills. Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism.
• Proficiency using computers and electronics equipment. General knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite, Raiser�s Edge and IDMI.
• Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects. Ability to handle confidential information with tact and poise.
• Must show initiative, self-motivation, and attention to detail with the ability to manage multiple projects with competing priorities. Ability to quickly and easily adapt to changing organizational needs.
• Ability to achieve desired results while working collaboratively in a team environment.
• Ability to perform basic business/accounting functions including project management and budget reconciliation.
• Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driver�s license.
• Must be a strong advocate of the USO�s mission.

Details

• This position is located in Arlington, VA. Preference will be given to local candidates within commuting distance to the location.
• Resume and cover letter are required for full consideration.
• Background check � education, criminal and driving required.
• The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.

If that�s not enough to convince you, here are some direct quotes from employees:

• The organization truly cares about the people who work here.
• There is great consideration given and extended in the following areas: organizational core values for all, work-life balance, impact we can actually see (and even experience as a staff member- the feeling of making an impact is priceless), autonomy with respect to current position within the organization.
• Everyone is friendly and easy to talk to. We collaborate well together and share ideas and interests to create fun activities for our overall goal in the community. I couldn't think of a better organization to work for.
• The mission alone provides a positive and meaningful purpose, where people should want to work and be a part of. Most of the people who work for the USO and volunteer for the USO have giving hearts and want to make a difference. This also makes the organization a place where people would want to work.
• The mission and opportunities to make a difference are amazing. There is no doubt that the USO is one of the most forward-facing, frontline serving nonprofits that I know of.

#theUSO

Apply today. Join the mission. Join Team USO.