Build and maintain strong, long‑term customer relationships

Develop and manage an active sales pipeline, identifying, progressing, and securing new opportunities

Collaborate closely with product and pricing teams to create competitive value propositions

Independently manage customer appointments and on‑site visits

Maintain all appointments and opportunities in the CRM system, ensuring high data quality and adherence to sales KPIs

Prepare and share detailed customer visit reports internally

Follow customer onboarding processes and support the creation of SOPs to ensure operational excellence

Build and maintain strong internal and external stakeholder networks

Attend UK sales and other internal meetings as required

Participate in weekly meetings with the Commercial Manager (via Teams or face‑to‑face)

Minimum 5 years’ experience in a commercial sales role

Strong commercial awareness of customers and industries within Air & Ocean Freight

Proven experience in Air & Ocean sales and operations

Ability to develop value‑adding customer solutions

Excellent communication skills, both written and verbal

Strong relationship‑building and stakeholder management skills

Highly organised, self‑motivated, and target‑driven

Proven track record of meeting or exceeding sales targets

Experience preparing client proposals and quotations

Proficient in Microsoft Office and CRM systems

Ability to work both independently and as part of a team

Valid UK driving licence and right to work in the UK