Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.
Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.
Responsibilities:
- Lead and coordinate the daily activities of the service team
- Ensure efficient repair, calibration, and field service operations
- Monitor KPIs and implement improvement actions
- Drive high service quality and customer satisfaction
- Support technical escalations and customer inquiries
Qualifications:
- Technical college degree or equivalent education
- Minimum of 3 years of experience in a service environment (repair, calibration, or field service)
- Strong understanding of service operations and quality processes
- Proven leadership and organizational skills
- Experience in customer interaction and process improvement
- Knowledge of Lean and Six Sigma methodologies
Careers Privacy Statement***Keysight is an Equal Opportunity Employer.***