Description

Position Overview

S.T.A.R. is seeking a dedicated and experienced Behavioral Health Technician (BHT) to serve in the role of Recovery Support Specialist (RSS) within our licensed Outpatient Treatment Center (OTC).

This is a direct-care behavioral health position working with individuals living with general and/or serious mental illness in a structured day treatment setting. This role requires strong clinical support skills, documentation ability, crisis intervention experience, and a commitment to recovery-oriented care.

As a BHT, you will provide screening support, individualized service planning, life skills training, advanced coping skills instruction, case management, crisis intervention, and group facilitation while contributing to a structured and recovery-focused treatment environment.

Essential Duties & Responsibilities

Clinical & Treatment Services

• Facilitate structured therapeutic groups and 1:1 member interactions
• Assist in screening and assessment processes
• Collaboratively develop and contribute to Individualized Service Plans (ISPs)
• Provide life skills and advanced coping skills training
• Conduct outreach calls and engagement support
• Collaborate with the clinical team, family members, and primary care providers
• Make appropriate referrals to internal programs and community-based organizations
• Utilize verbal de-escalation and behavioral intervention techniques
• Implement crisis intervention as needed and follow disruption policy procedures
• Provide meaningful input during daily staffing to ensure quality member care

Documentation & Compliance

• Complete group sheets, progress notes, and required EHR documentation
• Follow quality assurance and Article 10 documentation standards
• Apply member handbook regulations consistently
• Attend required clinical oversight and supervision trainings

Treatment Milieu & Member Supervision

• Supervise and monitor members in the treatment environment
• Maintain a recovery-focused and trauma-informed atmosphere
• Ensure all members sign in and out appropriately
• Assist members with independent living skills (ILS) and chore support
• Conduct Food Share and hygiene support services

Transportation & Program Support

• Drive a 10-passenger van to transport members (if designated as a driver)
• Assist with monthly outing schedules
• Perform opening and closing duties
• Cover reception area as needed

Additional Responsibilities

• Participate in required staff meetings and trainings
• Assist in training interns, volunteers, and new hires
• Utilize Microsoft Outlook and Teams for communication
• Appraise management of any conflicts or program suggestions
• Other duties as assigned

Requirements

Education
GED or High School Diploma

Experience:
Must have a personal lived experience of mental health and/or substance abuse issues and is living in recovery and willing to share their experience to assist others.

Qualifications

• Experience working as a Behavioral Health Technician (BHT) preferred
• Experience facilitating groups and completing clinical documentation
• Knowledge of crisis intervention and de-escalation techniques
• Strong communication and teamwork skills
• Ability to work in a structured behavioral health setting
• Valid driver’s license