Great people. Greater business impact.
About CAI
CAI Software builds digital work execution platforms and software solutions that help manufacturing businesses operate with greater clarity and control. Our people bring structure to complexity by replacing fragmented, paper-based processes with connected digital workflows that improve visibility, compliance, and decision-making in real industrial environments. With 45+ years of experience and a presence across 10+ countries, CAI combines deep industry understanding with practical technology. Our team consists of ~800 employees worldwide who work across 15 core industries and support 5,000+ customers, guided by sound judgment, long-term thinking, and outcomes that endure.
CAI Business Units and the Markets We Serve
CAI Software is organized into three business units - Graphic Communications, Process Manufacturing, and Discrete Manufacturing – aligned to the markets we serve. This structure allows our teams to stay close to customer needs while operating with the scale and support of a global software company.
This role is part of our Process Manufacturing business unit, which provides ERP and operational software to manufacturers that transform raw materials into finished goods through formulas, recipes, or batch-driven processes. We work with small to enterprise manufacturers across industries such as food and beverage, bottling, pharmaceuticals, nutraceuticals, chemicals, paint, paper, tile, and supply chain logistics—supporting end-to-end operations from sourcing through production and distribution.
CAI India
CAI India is a strategic investment in the company’s future. Our Bangalore Center of Excellence is a place of ownership, expertise, and accountability. Teams in India work on global products end to end, contribute to key decisions, and influence how CAI evolves as a business. This is not a support-led model, but rather a center designed to lead through knowledge, responsibility, and trust.
About the Role
We are looking for a Founding Principal QA Lead to build and scale the quality engineering function across our SMB product suite, including Mar-Kov, Acctivate, and food-connex.
This is a hands-on automation technical leadership role. You will define quality strategy, establish automation frameworks, and embed quality into the engineering lifecycle across a mix of .NET desktop and modern web applications.
Key Responsibilities
- Define and drive quality strategy, standards, and KPIs
- Build and scale the QA function from the ground up
- Design and implement automation across desktop, web, API, and database layers
- Evaluate and standardize tools (e.g., FlaUI, Playwright, Selenium)
- Establish CI/CD-integrated test automation and quality gates
- Define regression strategy and release certification processes
- Partner with engineering to drive shift-left quality and testability
- Validate end-to-end workflows (UI → API → Database) for complex manufacturing use cases
What We’re Looking For
- 10+ years in QA/quality engineering with strong automation background
- Proven experience building or scaling QA teams/functions
- Strong hands-on expertise in C#/.NET ecosystem, API testing, SQL and data validation
- Experience designing automation frameworks from scratch
- Hands-on experience integrating automation into CI/CD pipelines
- Strong experience with desktop application testing (WinForms, WPF, or MAUI)
- Experience testing ERP, manufacturing, or complex workflow-driven systems
- Ability to influence teams and drive a quality-first culture