Job Summary: The New Home Consultant will be responsible for guiding prospective homebuyers through the sales process, from initial inquiry to closing. This role is crucial in ensuring a positive customer experience and achieving sales goals.

Key Responsibilities:

• Customer Engagement: Greet and engage prospective homebuyers, providing information about available homes, communities, and features.
• Customer Relations: Follow-up with customers using a variety of contact methods.
• Sales Process: Guide customers through the home buying process, including tours, financing options, and contract signing. Follow and use a consultative sales approach. Daily networking and prospecting of new customers.
• Product Knowledge: Maintain comprehensive knowledge of available homes, floor plans, features, and pricing.
• Customer Relations: Build and maintain strong relationships with customers, addressing any questions or concerns promptly and professionally.
• Marketing Support: Assist in the planning and execution of marketing activities, including open houses, community events, and online promotions.
• Documentation: Prepare and maintain accurate records of customer interactions, sales activities, and contracts.
• Reporting: Prepare and present regular reports on sales activities, customer feedback, and market trends.
• Team Collaboration: Work closely with the construction, design, and marketing teams to ensure a seamless customer experience.
• Process Improvement: Identify and implement process improvements to enhance the efficiency and effectiveness of the sales function.

• Education: Bachelor’s degree in business, Marketing, or related field preferred. Must have or ability to obtain a valid Wisconsin Real Estate License and maintain the required continuing education and bi-annual license renewal requirements.
• Experience: Minimum of 2-3 years of experience in sales or customer service, preferably in the home building or real estate industry.
• Skills: Strong sales and negotiation skills, excellent communication and interpersonal abilities, proficiency in CRM software, and basic knowledge of home construction processes. Ability to learn apps, for example: DocuSign, MLS, ZIP forms, etc.
• Attributes: Self-directed, customer-focused, proactive, detail-oriented, ability to work under pressure, and strong problem-solving abilities.

Benefits:

• Medical, dental, vision and ancillary insurance options 1st of the month following 30 days of employment.
• Company paid life and disability insurance.
• PTO and paid holidays.
• Flex spend/HSA options.
• 401(k) with company match.