Description

The Universal Banker provides a top-notch customer experience while supporting the financial goals of clients through thoughtful interactions, providing banking solutions and accurately processing all customer transactions within established guidelines.

Key Responsibilities

• Accurately assist clients with banking transactions and maintain a cash drawer.
• Assist clients with questions (in-person, over telephone) regarding banking and escalate issues as needed.
• Open new business and person accounts and initiate wire transfers.
• Provide clients with services and products to support clients' financial goals and refer to business partners.
• Assist with ATM maintenance and cash vault.
• Complete all required logs and compliance activities.

Education & Experience

• High school diploma/GED is required.
• Banking experienced required.

Physical Requirements & Working Conditions

• Lobby/professional office environment with moderate sound.
• Manual dexterity and the ability to lift up to thirty (30) pounds.
• Ability to travel to branches, off-site training, and/or meetings as needed.

Schedule

• Flexible to service clients during banking hours.

EOE m/f/d/v