At HomeTeam, we put people first. We make sure at HomeTeam you have the tools, support, and training they need to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeam’s next all-star player.
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Responsibilities
Manages and coordinates all branch operations for pest control and the Taexx® system, including sales, marketing, installation, and service by performing the following duties.
As a HomeTeam Branch Operations Manager, you can expect to:
- Assists in the management of all branch operations in line with budgeted financial performance.
- Direct the activity of the sales department to achieve assigned goals. Work in the field with sales staff to evaluate and improve their sales skills.
- Direct the activity of the service department to achieve assigned goals. Work in the field with service staff to evaluate and improve their service skills.
- Direct the activity of the administrative department in maintaining accurate customer records, processing customer service requests, and preparing various management reports.
- Conduct department meetings and perform staff functions as necessary. Assist with recruiting, selecting and training all staff roles.
- Responsible for reviewing customer concerns, researching issues and providing solutions to ensure customer expectations are met.
- Manages all aspects of the home builder relationship at the local operational level and coordinates with corporate staff all efforts aimed at capitalizing on business with national/multi-market home builders.
- Analyze operational and financial projections and recommend strategies for achieving the goals set out in those projections.
- Develops and executes an effective sales and marketing strategy.
- Gains and maintains appropriate certification/licensing as required by the state and/or by branch management.
There’s plenty of perks too!
- Competitive pay $$ plus bonus
- $75K-$95K Annually
- Company vehicle and gas card provided
- Comprehensive benefits package including medical, dental, vision
- Company paid life & AD&D insurance
- 401(k) plan with company match up to 6%
- Employee stock purchase plan
- Paid Time off and holidays
- Employee discounts
- Tuition reimbursement
- Dependent scholarship awards
- An opportunity to advance within the company
- Recognition for a job well done
- A friendly work environment
- The opportunity for professional growth and respect that comes from working for an industry leader
Why HomeTeam?
- HomeTeam is the #1 pest management company to homebuilders
- Currently performs more the 2,000,000 services a year
- The company has exclusive technology with its unique Taexx® built-in pest control system during a home’s construction
- Pest Management Industry is growing and is a recession resistant line of business
- Women’s Leadership Initiative at HomeTeam inspires, empowers, and assists in the professional development of women in the workplace.
- HomeTeam is financially stable and growing as a subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA
Qualifications
Minimum Requirements:
- Must be 18 years or older with a high school diploma or GED; College degree preferred
- Must have experience with sales, marketing, and office administration
- Experience supervising, coaching, and developing staff
- High level of written and verbal communication skills
- 3 or more years’ experience in a management role
Physical Demands / Working Environment:
- Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:
- Safely use a ladder within the manufacturer's weight capacity
- Occasionally lift and carry up to 50 lbs.
HomeTeam is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer