HiringCafe
Posted 6d ago

Sales Assistant-1

@ Diptyque
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Bicester, England, United Kingdom
OnsiteFull Time, Temporary
Responsibilities:deliver sales, develop KPI, assist reporting
Requirements Summary:Retail experience in fragrance/luxury preferred; strong customer service, sales focus, and communication skills; flexible with weekends and training; able to work in pop-up store settings.
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Job Description

Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between reverie, nature and art, Diptyque extends an invitation to step inside a universe replete with creations that set the imagination free to wander.

JOB TITLE

       • Sales Assistant – Bicester Village, Temporary role for Pop up

REPORTS TO: Store Manager POP UP

DUTIES AND KEY RESPONSIBILITIES

  • To deliver agreed sales KPI’s for the store - these KPI’s will focus on sales, ATV, UPT, conversion and CRM.
  • Develop an understanding of the KPI and Business objectives of the business on a daily and weekly basis
  • Understand the KPI reporting required for the host store and the company as required
  • Assist with boutique reporting when needed.
  • Ensure that every customer is approached and assisted to achieve sales targets.
  • Maintain and develop strong relations with customers and deliver impeccable service at all times.
  • Make sure that you are always up to date with product knowledge, key trends and promotions and launches within the business.
  • Attend key training sessions held by the company
  • Ensure that the counter is clean, neat and tidy at all times
  • Ensure that sales/ customer contacts/ requirements are recorded and monitored.
  • Assist Manager in duties and additional tasks as and when required.
  • Follow all host store cash handling guidelines at all times.
  • Ensure that at all times company dress code and grooming guidelines are adhered to.
  • Maintain a good relationship with all colleagues at Diptyque.
  • Abide at all times by Company and Bicester Village rules and policy.
  • You will be required to work in other London Diptyque locations if needed for training.

The successful candidate will:

  • A passion and previous Fragrance/ Beauty/ Luxury Retail Experience.
  • Sales focused with a proven sales record.
  • Strong people and performance/ management skills.
  • Expertly honed customer service skills and enjoy interacting confidently with the general public.
  • Must be self-motivated, focused and be able to use own initiative.
  • Communication both verbal and written to a high degree is also a must.
  • Expertly groomed at all times as appearance must be able to reflect our company and store to be worked in.
  • Available Full Time and have flexible working hours. Position will include Saturdays and some Sundays.
  • Be assertive, dynamic and always have a can do and positive attitude.

This is a fantastic opportunity to join an organisation that have ambitious growth plans, and an excellent opportunity if you would like a role that gives you global exposure.

Diptyque is committed to diversity in all its forms and considers each application carefully.