Posted 1mo ago

Shift Leader

@ El Car Wash
Novi, Michigan, United States
OnsiteFull Time
Responsibilities:Open site, Lead operations, Inspect safety
Requirements Summary:High school diploma or equivalent; leadership potential; customer-service oriented; ability to work outdoors; basic mechanical aptitude; safety-focused; dependable.
Technical Tools Mentioned:POS system
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Job Description

Lead the Shift. Set the Standard.

At El Car Wash, we don’t just open and close sites—we set the tone for the entire experience. As a Key Holder, you’re a trusted leader on the ground, keeping operations

running smoothly, supporting your team, and ensuring every customer leaves with that signature EL shine.

 

What You’ll Own

  • Own the day (start to finish) Open and close the site with precision—secure, prepped, and ready to deliver a strong day.
  • Lead from the front Set the standard for cleanliness, safety, and performance—your presence drives the energy of the site.
  • Protect the standard Conduct daily inspections to ensure equipment, safety, and presentation meet EL expectations.
  • Keep the operation moving Jump into troubleshooting and hands-on support to keep everything running efficiently.
  • Deliver standout experiences Handle customer questions or concerns quickly, professionally, and with care.
  • Manage the flow Keep traffic moving and service levels high—even during peak times.
  • Communicate with clarity Keep customers and team members informed, especially during downtime or service interruptions.
  • Drive continuous improvement Share feedback, ideas, and opportunities to elevate operations and the customer experience.
  • Support what’s next Help implement new processes, services, and tools that improve efficiency and results.
  • Grow every day Learn from your leaders and build the skills to take the next step in your career.

 

Full Service Oversight (Where Applicable)

  • Oversee detailing, vacuuming, and finishing touches to ensure quality and consistency
  • Coach and guide team members to deliver high-standard results
  • Ensure all services are completed safely, efficiently, and up to EL standards
  • Monitor performance and provide real-time feedback to elevate execution

 

What You Bring

  • High school diploma or equivalent (leadership or customer service experience is a plus)
  • Desire to grow into leadership and motivate a team
  • Customer-first mindset with confidence handling challenges
  • Basic mechanical aptitude—you’re comfortable learning equipment and troubleshooting
  • Commitment to safety, standards, and doing things the right way
  • Dependability—you show up and the team can count on you
  • Ability to work outdoors in all conditions and stay energized in a fast-paced environment
  • Comfort with basic tech and POS systems

 

How You Show Up (Competencies)

  • Lead with Ownership You take initiative and set the tone for the team.
  • Customer Obsessed You ensure every experience reflects our brand.
  • Operational Excellence You balance speed, quality, and safety—every shift.
  • Problem Solver You think quickly, act confidently, and keep things moving.
  • Team Builder You support, coach, and elevate those around you.

 

Why El Car Wash

Fast-paced, team-driven, and customer-obsessed—El Car Wash is where you grow, lead, and make every moment count.

 

What You’ll Get

  • Full comprehensive benefits (Health, Vision, Dental)
  • 401(k) with 4% match—yes, free money
  • Paid time off
  • Paid Parental leave (maternity & paternity)
  • Tuition reimbursement
  • Pet insurance
  • On-the-job training and real career growth
  • Shine On! FREE car wash benefit