Spa Guest Services

Aurora, New York, United States

$18-$20/hrOnsiteFull Time, Part Time

Responsibilities:checking in guests, describing treatments, maintaining guest areas

Requirements Summary:Proficiency in Microsoft Office; excellent organizational, written, and communication skills; interpersonal skills; detail-oriented; multitask; professional appearance; accurate information on spa services; assist with duties; guest communication; fast-paced environment; preferred spa software knowledge; spa industry and retail experience; ability to lift 25 pounds; move through 15,000 sq ft space.

Technical Tools Mentioned:Microsoft Office, Spa booking software

$18.00-$20.00 per hour with growth opportunities. Must have the ability to work weekends and evenings.

INNS OF AURORA, LLC CORE VALUES:

While our employees’ skill-sets vary greatly from position to position, our core set of values remain the same. As an Inns of Aurora, LLC employee, learning and exemplifying these characteristics is a key part to your success. All Inns of Aurora employees are expected to demonstrate the following characteristics as defined in the Inns of Aurora, LLC handbook:

• Courage

• Initiative

• Dependability

• Flexibility

• Integrity

• Judgment

• Respect for others

The essence of the role of our Guest Services team is to provide excellent, caring customer service to every client at the Spa. Duties include checking guests in and out, describing and recommending treatments, giving tours of the Spa facility, maintaining and stocking the guest-facing areas of the Spa, and offering genuine care to every guest. Both full and part time positions are available.