Our Mission: Providing people the skills and resources to become self-sufficient through the power of work.
Our Diversity Statement: LLGI recognizes our employees’ differences in age, disability, veteran status, ethnicity, national origin, language, race, religion, family and marital status, social-economic status, gender identity, sexual orientation, political affiliation and other unique attributes. The individual differences, life experiences, knowledge, innovation, unique capabilities and talent our employees bring to the workplace represents an essential part of our culture.
Job Title: Processor
Department: Retail/Centralized Processing
Reports To: Director of Production and E-Commerce
Classification: Non-exempt
EEO-1 Category: Laborers and Helpers
Safety Sensitive: Yes
Supervises: n/a
Job Summary
Processes and distributes donated goods to meet quality standards and production schedules.
Essential Job Duties
- Grades donated goods according to quality specifications, sorts into appropriate bins and assigns prices.
- Determines season of product; places off season product in seasonal bins
- Sorts donated goods for quality; determines proper disposition for sale, salvage or trash
- Maintains clean and organized work area; assists with trash and salvage removal
- Participates in required training
- Effectively manages time to ensure that work is completed
- Maintains quality control in processing donated goods
- Monitors and recognizes security, loss prevention and safety risks and assists in their prevention
- Contributes to team success by involving others in work processes, decisions and actions
- Stays abreast of position-related knowledge including brand names
- Ensures that the customer’s perspective is a driving force behind customer satisfaction
- Seeks to understand the customer’s circumstances, problems, expectations and needs
- Identifies internal and external customer service issues and creates solutions
- Builds customer awareness around our mission
- Identifies and corrects conditions that affect employee and customer safety
- Complies with safety standards
- Initiates action to maintain daily production targets
- Embraces the values, vision and mission of LLGI
- Proactively initiates action to accomplish objectives
- Seeks to understand individual differences and values to build workplace relationship 21. Learns and applies new job related information in a timely manner
22. Performs other duties as required or assigned.
Competencies
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Adaptability |
Managing Conflict |
Stress Tolerance |
Work Standards |
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Communication |
Tenacity |
Urgency |
Energy |