The primary responsibility of the Data Solutions Manager is to hire, develop, coach, and mentor team members to foster their growth and ensure the Data Client Solutions teams consistently deliver fast, professional, and accurate products and services to both internal and external clients.
Additional responsibilities include overseeing process execution to ensure operational efficiency and the effective utilization of resources.

Accuracy:

• Make well-informed decisions based on analysis, experience, and judgment.
• Systematically monitor and maintain individual and departmental accuracy through audits and checks.
• Ensure quality metrics are met and minimize client-reported errors.

Productivity:

• Set clear objectives and measure progress to ensure timely delivery.
• Support team members to optimize workflow and ensure on-time delivery.
• Use systematic processes to assess productivity, time management, and resource utilization, while seeking process improvements.
• Adapt to ambiguity and uncertainty, effectively managing risks and challenges.
• Manage projects and resources across verticals to support business goals.

Knowledge and Skill Development:

• Stay updated on product applications, best practices, and client strategies.
• Commit to continuous self-improvement and anticipate trends to enhance skills.
• Actively develop skills based on business trends and emerging needs.

Organizational and Interpersonal Positioning:

• Build rapport, listen well, and maintain patience in communications.
• Align actions with core values and maintain fairness in relationships.
• Maintain confidentiality, admit mistakes, and uphold ethical standards.
• Ensure privacy and data security are maintained at all times.
• Foster win-win relationships internally and externally, adapting communication strategies when necessary.

Leadership Effectiveness:

• Organizational Culture:
  • Hire and select strong candidates to elevate the team.
  • Foster a sense of belonging and strong morale within the team.
  • Encourage open dialogue and collaboration, promoting a culture of trust and learning.
  • Maintain transparency, provide guidance, and be responsive to associates' needs.
  • Assume any necessary role to support the team’s success.
• Managerial Acumen & Courage:
  • Possess broad knowledge and anticipate trends, making confident decisions.
  • Communicate a compelling vision and stand firm on important issues.
  • Lead decisively during crises and challenging situations.
• Developing Direct Reports & Others:
  • Hold regular team meetings, one-on-one discussions, and development sessions.
  • Prioritize individual training and development, offering stretch opportunities.
  • Provide timely, actionable feedback and address performance issues promptly.
  • Take corrective actions when necessary to manage performance effectively.

• Minimum of 24 months proficiency in Management experience preferred or comparable Epsilon experience.
• Demonstrated leadership ability with a hands-on approach / involvement in day-to-day operations
• In-depth understanding and working knowledge of core Data products and the production process
• Experience with direct supervision of both highly skilled and novice staff preferred
• Demonstrated poise, maturity, and professionalism dealing with individuals at any level of an organization internally and externally
• Strong presentation, writing, and communication skills with particular attention to precision of language and the ability to organize information succinctly and logically
• High Attention to Detail
• Proven track record of Strategic Thinking and Decision Making
• Demonstrated effectiveness using rigorous logic and methods to solve problems and can act without complete information under deadlines
• Demonstrated leadership attributes including: responsiveness to the needs of the group, effective and honest communication with team/peers, accurate self-assessment of individual strengths/weaknesses, and ability to inspire others
• Demonstrates business maturity and is a positive influence among the team.
• Aligns with management and champions changing business direction relative to goals and expectations
• Flexible and adaptable to change and in handling risk / uncertainty
• Maintains composure under pressure
• Working Conditions: Flexibility in Scheduling / Overtime relative to the needs of the business

Click here to view how Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice.

Base Salary: $89,300.00 - $165,800.00

Actual compensation within the range will be dependent upon, but not limited to the individual’s skills, experience, qualifications, location and application employment laws. The salary pay range is subject to change and may be modified at any time.

The application deadline for this job posting is 06/04/2026.

When You Join Us, We’ll Create Something EPIC Together
Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we’ve provided marketers from the world’s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.

Epsilon’s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.

Our pillars aren't just words. They're how we show up every day.

• People centricity: We focus on employee well-being in an environment where colleagues truly care about each other.
• Collaboration: We work together, support one another, and collectively achieve goals.
• Growth: There are endless opportunities for growth through learning, development and career advancement.
• Innovation: We drive progress through cutting-edge solutions and forward-thinking approaches.
• Flexibility: We’ve created a balance between work and personal life, and we encourage adaptability to solve problems creatively.

Our values guide us to create value for our clients, our people and consumers.

• Act with integrity
• Work together to win together
• Innovate with purpose
• Respect all voices
• Empower with accountability

These pillars and values are our foundation—shaping our culture, guiding our decisions, and uniting us in common purpose.

Because You Matter

As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first.  Our benefits encompass a wide range of offerings, including but not limited to the following:  

• Time to Recharge: Flexible time off (FTO), 15 paid holidays
• Time to Recover: Paid sick time  
• Family Well-Being: Parental/new child leave, childcare & elder care assistance, adoption assistance  
• Extra Perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling  
  
  

Epsilon benefits are subject to eligibility requirements and other terms. 

Epsilon is an Equal Opportunity Employer.  Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. Please reach out to [email protected] to request an accommodation.

For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance. Applicants with criminal histories are welcome to apply.