Description

Banquet Captain

A Banquet Captain at Lakehouse Resort is responsible for overseeing the execution of banquet events, ensuring that all operations run smoothly and guests have an exceptional experience. This role involves coordinating with the banquet staff and serving as the primary point of contact for event hosts.

THE DUTIES OF A BANQUET CAPTAIN INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Welcoming guests upon their arrival and assisting them with their seating arrangements.
• Setting up and managing staff shifts and timetables.
• Developing and providing staff with the necessary training, including customer service, serving etiquette, and company standards.
• Running the floor and coordinating the food and drink service by liaising with the kitchen and service staff.
• Monitoring the inventory of supplies, equipment, and furniture.
• Ensuring that the venue and facilities remain neat and clean.
• Act as the main point of contact for event hosts and guests, promptly addressing any questions, concerns, or special requests.
• Ensuring that all applicable safety regulations are communicated and adhered to.
• Always maintain a composed and professional attitude.

Requirements

• Excellent leadership abilities and the ability to manage many staff members.
• Great time management and multitasking abilities.
• Excellent written and verbal communication abilities.
• The ability to provide an excellent level of customer service, even in stressful situations.
• Willingness to work long hours, irregular shifts, and on weekends and holidays.
• Must be organized and able to multi-task.
• Can perform high-quality work while unsupervised.
• Constant standing, walking, bending, reaching, and repetitive motions.
• Ability to maneuver between tables and around corners.
• Ability to lift, balance, and move large food trays, weighing up to 35 lbs.

Summary

JOIN THE ADVENTURE

Reminiscent of a summer lake house, The Lakehouse Resort is a refreshing deviation from the commonplace and promises a tranquil escape from life’s daily stresses. We offer the optimal ambiance for a perfect event. Guests enjoy affordable luxury on the shores of sunny Lake San Marcos, matched with an unparalleled guest service experience.

The Lakehouse Resort offers 143 spacious rooms inclusive of breathtaking views, spa-like showers, Serenity memory foam beds, 100+ channels of high-definition television with premium movie channels, complimentary wireless internet, a magnificent lobby area with a fireplace, a library, board games: 2 spacious pool decks and hot tubs, hammocks, fire pits, and many more legendary amenities.

Guests of the resort are encouraged to enjoy our country club, The Links at Lakehouse, which offers 18 holes of championship golf, a driving range, and 18 holes of executive golf. Brickmans restaurant offers fine dining for breakfast, Sunday brunch, lunch, and dinner. In-room dining guests can order off the full menu from the comfort of their hotel room.

As an employee, you are eligible to receive a wide range of benefits & perks, including:

**Medical and Dental Insurance**

**Company provided Vision and Life Insurance**

**Company matching 401(k) program**

**Employee Referral Compensation**

**FREE green fees & range balls**

**Employee discounts on food, drink, merchandise, hotel stays, & Marina activities**

**Discounts at Belmont Park - 4 FREE Rides and Attraction Passes per month**

Lakehouse Resort prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.