Roles & Responsibilities:
- Independently review and analyze complex annual insurance renewal documents for Real Estate, Commercial, and SBA loan portfolios.
- Evaluate insurance policies for compliance with loan documents, servicing agreements, and investor guidelines.
- Identify insurance deficiencies and communicate directly with insurance agents, borrowers, and internal stakeholders.
- Monitor cancellation notices and ensure continuous insurance coverage is maintained.
- Review insurance documents for new loan originations and resolve compliance issues prior to closing.
- Maintain accurate insurance data within McCracken and other internal systems.
- Exercise professional judgment and escalate high-risk issues when appropriate.
- Support audits, loan sales, and special projects.
- Provide informal mentoring and technical guidance to junior analysts.
- Participate in cross-training and departmental initiatives.
- Identify and recommend workflow and process improvements.
- Complete all required compliance and cybersecurity training.
Minimum Qualifications:
- Two (2) years of experience in insurance, lending/ banking
- Strong judgment, organization, communication, and independent work capability
- Accuracy and quality of insurance reviews
- Timeliness of renewals and new-loan reviews
- Customer service responsiveness and professionalism
- System accuracy and data integrity
- Audit readiness and loan sale support
- Ongoing professional development and compliance adherence
- Professional communication with agents, borrowers, and internal teams
- Strong technical insurance knowledge and analytical capability
- Collaborative teamwork and departmental support
- Proficiency in Microsoft Office and internal banking systems
Education:
- Associate or bachelor’s degree preferred
- Minimum of 2 years of property and casualty insurance experience preferred
Certifications:
- Certifications: AINS, AU, CPCU coursework or progress preferred
AA/EOE