Position Summary:

 

Market, sell, and service petroleum-based products and equipment in a manner that will optimize the Cooperative’s market share and savings, improve efficiency, with the ultimate result of outstanding customer service for agricultural, governmental, commercial and consumer accounts throughout Wisconsin.

 

Duties & Responsibilities:

 

Sales:

• Contact prospective or current customers by telephone or in person, to increase market share, utilizing scheduled appointments as well as cold calls to a variety of customer worksites. 


• Report accurate competitive information to supervisor including being sensitive to competitive strategies being employed and reporting such.


• Maintain current knowledge on applications, specifications, and pricing.


• Submits weekly sales call report(s) to supervisor for review.


• Follow and support Cooperative’s credit policy.

 

Customer Service:

• Review and resolve customer complaints in an efficient manner and refer those beyond scope of authority to supervisor.


• Treat customers politely and perform duties in an efficient, polite and courteous manner.

• Able to troubleshoot and make minor repairs to electronic fuel monitoring system components, typically involving the changing of batteries, or replacement of monitor or controller. 

 

Competencies:

• Must have excellent communication and listening skills.


• Being organized is critical to this role, with the ability to manage multiple projects at one time.


• Excellent presentation and problem-solving skills.


• Self Directed, with good work habits, requiring minimal supervision.


• Ability to plan sales calls and workload.


• Must be able to close deals in any economic environment.

 

Qualifications:

 

• BA/BS degree in Business, Marketing, Agriculture, or equivalent combination of education and experience totaling 5+ years.


• 2+ years outside sales experience utilizing persuasive negotiating skills is required.


• Proficient in MS Office Suite including; Work, Excel and PowerPoint.


• Previous presentation experience both verbal and written is required.


• Previous customer experience and conflict resolution skills are essential to this role.


• 2+ years of previous experience demonstrating successful sales work habits with a self learning aptitude. 


• Valid WI Drivers License with appropriate driving record.