Position Purpose:  

The System Engineer- Hosting Services will handle implementing robust and secure computing solutions. The ideal candidate will have a strong background in data center, servers, storage and virtualization, crucial information security knowledge, exceptional problem-solving skills, and a passion for staying up to date with technology trends. 

This position reports into the infrastructure manager and will be based in Jessup, MD 
  

Responsibilities include but are not limited to:  

• Architect, recommend, develop global hosting solutions and technologies that support business needs and best practices. 

• Monitor all servers and storage devices, manage the System Life Cycle of all our Hosting Systems. 

• Architect and manage our global IT hosting services Strategy and Architecture.  

• Architect and implement effective security measures, policies, and procedures to safeguard data, servers, and information systems.  

• Supply insights into virtualization, storage, interoperability, and access to both on-prem and cloud-based infrastructure resources. 

• Work with manufacturing teams to integrate best practices around OT infrastructure. Work with the GBS team to ensure identified gaps are remediated.  

• Develop and utilize hosting services incident playbooks. 

• Supply mentorship, guidance, and training to other members of the IT team in industry best practices for server and systems management.  

• Along with GBS management, update security policies and procedures based on the latest industry standards and best practices.  

• Participate in security assessments to identify vulnerabilities, weaknesses, and potential threats in our systems and infrastructure. 

• Provide mentorship, guidance, and training to other members of the IT team and end-users in security best practices and procedures.  

• Participate in audit activities to ensure we are compliant with standards set by Amsted and/or contract requirements.  

Requirements:  

• Bachelor’s degree in computer science, or a related field (relevant certifications may be considered in lieu of a degree).   

• Minimum of 8-10 years of experience as a Server and Storage SME, Systems Administrator, Infrastructure Architect, or a similar role.  

• A deep understanding of various operating systems (e.g., Linux, Windows) is essential. Proficiency in tasks such as installation, configuration, patch management, user management, and system monitoring are crucial. 

• Strong knowledge of virtualization technologies like VMware, Hyper-V, or KVM is essential for managing virtualized environments efficiently, including provisioning, performance tuning, and resource allocation. 

• Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud) is valuable for hybrid or fully cloud-based hosting. 

• Proficiency in scripting languages (e.g., Python, Bash, PowerShell) and automation tools (e.g., Ansible, Puppet, Chef). 

• Knowledge of storage technologies (e.g., SAN, NAS (Network Attached Storage), RAID) and storage management tools is important for ensuring data availability, redundancy, and optimal performance. 

• Proficiency in designing and implementing backup and disaster recovery strategies, including regular backups, data replication, and recovery testing, is crucial to prevent data loss. 

• Familiarity with industry standards and regulations, such as ISO 27001, NIST, GDPR, and PCI DSS. 

• Effective communication skills, including the ability to communicate complex technical concepts to non-technical stakeholders.  

• Ability to work collaboratively within a team environment.