What's In It For You!

• Employee discounts
• Variety of jobs including Monday-Friday day shifts
• Need flexible part time hours?  We've got that too!
• Growth opportunities
• Help others through our charity partners
• Save the environment
• So much more! 

Why We Will Love You

• You are at least 18 years old and ready to join our team
• You provide outstanding customer service to all donors 
• You are organized and can keep the donations area neat and presentable·      
• You aren’t afraid of working in the ever-changing weather·      
• You are committed to working safely and efficiently
• You are a team player ready to work with a diverse group of co-workers

What Happens in Donations Anyway?

• Receive donations from donors     
• Track and weigh donations that we collect
• Share information about our charity partners and our mission with our donors and customers·      
• Work in the heat, the cold and in wet weather conditions·      
• Work safely and efficiently in loading and unloading trailers and donation boxes

Teamwork Makes The Dream Work

Our donations team works together to take great care of items provided by our donors and provide excellent treasures for our customers. We combine our passion for donors and community service in all that we do. 

Position Title: Donations/Transportation Helper

Reports To: ADLM

Department: Donations/Transportation

FLSA Status: Non-Exempt

Position Purpose and Objectives 

Combine your love for travel with the opportunity to make a difference in the community! America's Thrift Stores is looking for a dedicated helper to join our Box Truck Driver in our route collection program. The ideal candidate will have a strong work ethic and excellent customer service skills.

Key responsibilities include helping to plan routes and safely handle the pickup and unloading of large or irregularly shaped items weighing up to 70 pounds.

Roles and Responsibilities 

• Assist the Driver with collecting donations from box sites and donor homes.
• Deliver exceptional customer service to donors and customers.
• Support the Driver with navigation during routes and pick-up operations.
• Effectively communicate our mission and goals to donors and customers.
• Foster and maintain positive relationships with donors and the public.
• Contribute to the upkeep and management of donation box sites and routes.
• Collaborate with the Driver on route development and placement of donation boxes and trailers.
• Ensure donation sites and routes are clean and organized according to company standards.
• Help the Driver with accurate record-keeping and tracking of routes and donations.
• Work with the Driver to safely and efficiently load and unload trucks and trailers.
• Adapt to working in various weather conditions, including heat, cold, and wet environments.
• Perform additional duties as assigned by management.

Skills and Qualifications 

• Must be 18 years of age or older
• Successful completion of a background check
• Strong customer service skills are essential
• Ability to collaborate effectively with team members
• Must regularly lift, carry, or push/pull up to 70 pounds
• Capable of bending, stooping, crouching, pushing, pulling, climbing stairs, and getting in and out of a truck frequently
• Proficient in maintaining accurate records and communicating donation progress
• Proven ability to manage multiple tasks simultaneously

Competencies 

Never- 0%, Occasionally- 1-33%, Frequently- 34-66%, Continuously- 67-100% 

Physical Demands: 

• Occasionally - Carrying up to 70 lbs., pushing and pulling up to 70 lbs., lifting up to 70 lbs., climbing up to 14-foot height, balancing, stooping, kneeling, crouching, handling and smelling. 
• Frequently - Walking on tile/concrete, bending, feeling, and reaching waist/overhead level. 
• Continuously - Standing on tile/concrete, talking, seeing, and hearing. 

Other: 

• Mostly regular and weekend hours, occasionally working evenings and holiday hours as needed. 

• Working environment includes inside of building with controlled temperatures and outside conditions with varying weather and temperatures. 

Other duties as assigned: Please note that this job description may not cover every duty or responsibility that might arise in the course of employment. Employees are expected to perform other duties as assigned, which may not be explicitly stated in this document.  This job description is not intended to be a comprehensive list of all duties, responsibilities, and qualifications required of employees in this position. The duties and responsibilities outlined here are intended to provide an overview of the primary functions of the role, but they may change as the needs of the organization evolve.