About us

Neilson Financial Services is a leading direct life insurance provider operating across the UK, Canada, Australia, and New Zealand. Our mission is simple: make life insurance accessible to everyone.

About the role

We're looking for a proactive and detail-oriented HR Adviser to join our Sydney team on a 12-month fixed term contract. Reporting to the Head of HR, you'll be a key partner across the full employee lifecycle — from onboarding and contracts through to payroll support, ER matters, and compliance.

This role suits someone who thrives in a fast-paced environment, gets the details right, and enjoys partnering closely with managers and leaders to get things done.

What you'll be doing

• Managing end-to-end onboarding and offboarding processes

• Generating contracts, processing variations, and tracking probation milestones

• Maintaining Dayforce (HRIS) and supporting payroll preparation and processing

• Acting as first point of contact for employee and manager HR queries

• Preparing HR reports including headcount, turnover, and leave data

• Advising managers on performance management, ER matters, and policy interpretation

• Supporting compliance with the Fair Work Act, Modern Awards, and WHS obligations

• Coordinating workplace health and safety activities, audits, and incident management

What we're looking for

• At least 3 years' experience in an HR Adviser or similar generalist role

• Sound knowledge of the Fair Work Act, NES, and Modern Award interpretation

• Experience with an HRIS — Dayforce experience highly regarded

• Demonstrated involvement in ER/IR cases and performance management

• Strong attention to detail with the ability to manage competing priorities

• Experience in a contact centre environment and exposure to the Banking, Finance and Insurance Industry Award is a bonus

What you bring

Excellent communication skills, strong stakeholder instincts, a high degree of discretion, and a genuine passion for HR operations.

Apply now

If you are passionate about making a difference, you thrive in a fast paced and entrepreneurial environment and you want to be a part of a high performing team, we would love to hear from you!

Accessibility For Job Applicants

We strive to make our job application process accessible to all individuals, including those with disabilities. If you require accommodation at any stage of the application, interview, or selection process, please contact our Human Resources department. Our team will work with you to provide suitable accommodations to ensure your participation.

Equal Opportunity Employer

Neilson Financial Services is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds and abilities. Our commitment to diversity and inclusion is fundamental to our company culture.