As a strategic operations and business support partner, Business Support Solutions helps organizations simplify complexity and operate with confidence. Through integrated HR, Finance, and Strategic Governance services, we enable businesses to unlock efficiency, maintain compliance, and scale sustainably across global markets.

We don’t just support operations, we transform them into strategic drivers of growth, performance, and long-term success.

If your organization is seeking smarter processes, expert support, and technology-driven solutions, this is where operational excellence begins.

Job Summary

The HR Business Partners Generalists will play a key role in providing comprehensive HR support to assigned business units or departments. This position is responsible for managing various HR functions, including employee relations, talent management, performance management, and HR administration, while ensuring alignment with organizational goals

Key Responsibilities

Employee Relations:

· Serve as a primary point of contact for employee relations matters, fostering positive relationships and resolving workplace issues.

· Conduct investigations and provide guidance to employees and managers on HR policies and procedures.

Talent Acquisition Support:

· Collaborate with the Talent Acquisition team to support the recruitment process, including job postings, resume screening, and interview coordination.

· Assist in the onboarding process for new hires, ensuring a seamless integration into the organization.

Performance Management:

· Support the performance management process by assisting in goal-setting, performance reviews, and development plans.

· Work closely with managers to address performance issues and implement improvement plans.

HR Administration:

· Manage HR documentation, including personnel files, and ensure compliance with relevant labor laws and regulations.

· Prepare and analyze HR reports and metrics, providing insights for continuous improvement.

· Managing the employee communications including visa

Learning and Development:

· Identify training needs and collaborate with the Learning and Development team to implement development programs.

· Support career development initiatives and succession planning.

HR Projects:

· Contribute to HR projects and initiatives, collaborating with the HR team to implement best practices and drive positive change.

· Stay informed about HR trends and industry developments to enhance HR practices within the organization.

· Manages visa, work permits and all other government requirements

· Handles relocation projects as needed

· All other tasks that may be required of the role

Functional Relationships:

· Internal: All departments

· External: Third-Party vendors and other relevant teams

Qualifications:

• Graduate of Human Resources, Psychology, Business Administration, or any related 4-year degree

• 3–5 years of experience in Human Resources, preferably in a Generalist role

• Solid experience in core HR functions such as recruitment, onboarding, employee relations, HR administration, and policy implementation

• Good understanding of local labor laws, HR compliance, and government regulatory requirements

• Experience processing and managing employee work permits, visas, employment visas, and other government-mandated documentation

• Familiarity with government registrations, labor reporting, and compliance filings with relevant authorities

• Experience coordinating with government agencies for employee permits, renewals, and compliance requirements is an advantage

• Strong interpersonal and communication skills with the ability to work with employees at all levels of the organization

• Ability to manage sensitive and confidential information with professionalism and discretion

• Strong organizational and time management skills with the ability to handle multiple priorities

• Process-driven with strong attention to detail and accuracy in HR documentation and reporting

• Problem-solving mindset with the ability to support employees and managers on HR matters

• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and experience with HRIS systems is an advantage

• Confident, proactive, and able to work independently in a fast-paced environment

• Must be willing to work on-site

Why You’ll Love Working with Us

• Competitive compensation – We offer a competitive salary package aligned with your experience and contribution

• Health insurance – Comprehensive medical coverage to support your well-being and peace of mind

• Meal allowance – Monthly food allowance included as part of your benefits package

• Professional and career growth opportunities – Continuous learning, development support, and clear opportunities for career advancement within the organization