Posted 1mo ago

Quality Assurance Manager

@ Electronic Arts
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
OnsiteFull Time
Responsibilities:Overseeing scheduling, Leading QA, Developing strategies
Requirements Summary:Lead QA project planning and execution; manage QA processes; 7+ years PM/leadership in QA or software; 2+ years people management; Agile/Scrum/Kanban; strong communication.
Technical Tools Mentioned:Agile, Scrum, Kanban, Bug tracking tools
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Job Description
About Us: Our Quality Verification and Standards (QVS) team is an important part of our development process, consistently delivering actionable insights that support our game teams to optimize software performance and elevate gameplay.

Who do we work with? You will work closely with the EA SPORTS FC
Building on an incredible 30-year foundation, we’re redefining football with EA SPORTS FC - a genre-leading ecosystem of interactive experiences, bringing a global community of football fans closer to The World's Game. Together, we’re taking the largest football club in the world to new heights – and this is just the beginning!
With more opportunity than ever to innovate and create new, authentic experiences that bring joy, inclusivity, and immersion to fans everywhere, we invite you to join us as we pioneer the future of football with EA SPORTS FC, and welcome everyone to the club! 
About the Role: Reporting to the QVS Development Director, you will oversee QA project planning and execution with your studio partners. Collaborating with development teams and QA peers, you will coordinate project schedules, strategize tests, and manage project metrics. You will be an essential part of the knowledge transfer process and communication with the game team and partner groups. In partnership with QA leaders, you will work towards enhancing QA practices, sharing expertise, and advocating for game design and implementation.

🔑Your Responsibilities
Project Management
Oversee project schedules and ensure timely delivery of milestones

Balance scope, timelines and overall project quality

Identify and mitigate risks, manage blockers, prioritize tasks, and ensure project goals are met

Ensure effective reporting to leadership and stakeholders

Team Leadership and Collaboration
Collaborate with multiple teams and stakeholders, including developers, analysts, and producers

Conduct regular meetings, such as stand-ups and planning sessions, to align team efforts

Communicate project expectations and progress updates effectively

Encourage partner engagement

Process Efficiency
Develop and implement QA strategies, plans, and processes

Ensure high-quality reporting and documentation of QA processes and findings

Propose creative solutions to issues regarding process, strategy, and communication

Resource Management
Determine and manage resource requirements for the project

Handle capacity planning, scheduling, and tracking of tasks

People/Talent Management
Manage, mentor and support QA team members

Conduct performance reviews, career development and training

Foster a collaborative and productive team environment

✅ Our Requirements
Experience and Knowledge / Education
Bachelor's degree or equivalent industry experience

7+ years of experience in project management or team leadership roles in QA or software development

2+ years of people management experience

Skills and Abilities
Experience with project management methodologies (e.g., Agile, Scrum, Kanban) and bug tracking tools

Understanding of software development processes

Stakeholder management and communication skills

Experience with white-box/gray-box testing techniques

 about the Quality Verification and Standards (QVS) team at EA.