Job Summary

 

This position works on a clinical operations team providing clinical and clerical support to our providers while ensuring our patients have a safe and positive experience.

 

 

Duties and Responsibilities

 

• Room patients, take vitals and history, update electronic medical chart, and complete required paperwork as needed.


• Prepare injections for clinical provider as directed.


• Remove staples and/or casts as directed.


• Removal/application of dressing as directed.


• Obtaining/sending out cultures.


• Assist providers with procedures.


• Update and maintain patient medical records, including visit details, insurance, and contact information.


• Service patient after visit with appropriate paperwork, schedule follow-up appointment, send out medical records as requested, and answer any patient inquiries.


• Work closely with clinical team lead to ensure smooth patient flow in the operational areas.


• Maintain exam rooms to appropriate regulatory standards.


• Maintain fax machine, assist users, and retrieve and route incoming faxes.


• Audit new patient charts.


• Work as a team to replenish exam room and clinical supplies, including office supplies for designated area.


• Perform other duties as assigned by manager.