HiringCafe
Posted 3w ago

Tier 2 Mac/Windows Support Specialist

@ Astor & Sanders
View All Jobs
Lakewood, Colorado, United States
OnsiteFull Time
Responsibilities:Hardware support, Printer setup, Image deployment
Requirements Summary:3+ years related experience; 6 months vocational certificate (CompTIA A+ Apple support) preferred; Windows, macOS (Monterey) experience; iOS/macOS support; Microsoft Office; strong problem-solving and communication skills.
Technical Tools Mentioned:Windows OS, macOS, Microsoft Office
Save
Mark Applied
Hide Job
Report & Hide
Job Description

Tier 2 Mac/Windows Support Specialist

 

Astor & Sanders Corporation (Astor) is an award-winning IT solutions provider headquartered in McLean, VA and is seeking a Tier 2 Mac/Windows Support Specialist candidate. This is a full-time onsite position based in the Lakewood, CO area.

Roles and Responsibilities

  • Provide hardware and software support for Windows and Mac desktops and laptops
  • Configure, test and install printers, scanners, network copier/printers
  • Use computer images to install and configure laptops and PCs
  • Ensure latest approved BIOS and patches are applied to PCs and laptops
  • Support users with file shares and permissions issues
  • Track, log and report each service request
  • Additional duties as assigned