About the Department

Performs difficult professional and administrative work overseeing and directing the operation and maintenance of the municipal golf course and restaurant.  Work is performed under general supervision.

Position Duties

•Plans, organizes and directs the operation and maintenance of the municipal golf course, restaurant, and related facilities.
•Coordinates work with Director of Parks, Recreation & Cultural Arts and other department directors.
•Provides overall leadership and direction to a self-contained division
•Actively participates in strategic planning/budgetary efforts and promotes sound fiscal management practices
•Collaborates with department director and City Manager’s Office as needed to create and understand the vision/direction for the City
•Recommends strategies for achieving City of Bartow’s vision and mission; participates in efforts to embed values into the organization
•Recommends ways to control operating/capital expenditures; leads efforts to define strategies to increase level of service, reduce costs, and improve services and processes
•Develops and ensures implementation of policy
•Establishes performance measures and reports outcomes to Department director
•Presents reports, information and data to the Commission, Senior Management, and Advisory/Community groups
•Serves as a mentor, advisor, and resource to colleagues, managers, and staff members
•Explores, and challenges, the status quo; strives for excellence in all operations
•Keeps Department Director abreast of all issues as appropriate
•Oversees the preparation and maintenance of appropriate records and files.
•Participates in the operation of the golf course and restaurant and assists golfers and customers.
•Assigns, supervises, and reviews the work of all golf course and restaurant personnel.
•Oversees the collection and receipt of golf course fees and restaurant.
•Oversees food and beverage services.
•Markets golf course and restaurant to user and potential user groups.
•Establishes rules of conduct for employees and rules and regulations for the public and enforces same.
•Supervises control of all funds collected at the golf course and restaurant.
•Prepares and maintains operating budget; authorizes purchases of golf and restaurant materials, equipment, and supplies
•Ensures the maintenance of golf carts and related equipment.
•Oversees the maintenance, repair, and construction of golf course and restaurant facilities.
•Provides liaison with City officials, users, civic and social groups, and clubs on golf course and restaurant matters.
•Performs related tasks as required.

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Supervisory Responsibilities:
Supervision is exercised over all division personnel.

Minimum Qualifications

•Thorough knowledge of the practices, methods and policies used in municipal golf course and restaurant operations.
•Some knowledge of the principles, methods, materials and equipment used in the construction, maintenance and repair of the golf course and restaurant.
•Ability to plan and supervise the work of technical, clerical, and other personnel.
•Ability to establish and maintain effective working relationships with City officials, guests, interest groups and the public.
•Ability to prepare, maintain and monitor detailed technical and financial records, and to supervise shop operations, and to account for revenues.
•Ability to communicate effectively, both orally and in writing.
•Ability to lead and oversee a work unit
•Ability to provide accurate information and sound advice of a specific nature across the organization
•Ability to think and communicate strategically/analytically
•Ability to listen, comprehend information, put in appropriate context and communicate effectively
•Ability to negotiate with good outcomes/results
•Ability to develop/maintain effective work relationships
•Ability to motivate and influence people
•Knowledge of policy/procedure development and implementation
•Ability to apply comprehensive knowledge in specific area
•Knowledge and understanding of department budget
•Ability to communicate the mission and vision to the dept.
•Ability to follow and model the values of the organization
•Knowledge of current trends, resources, legislation, etc.
•Ability to assist and advise director/managers with budget, staffing and business plan preparation
•Knowledge of the budget process
•Ability to make fiscally, sound financial recommendations
•Ability to define and recommend strategies to increase level of service while controlling or reducing costs

Education and Experience:
Bachelor’s degree from an accredited college or university with major course work in business or golf course/restaurant administration or a comparable discipline with four (4) years’ golf course experience and restaurant, or an equivalent combination of relevant education and experience which provides the necessary knowledge, skills, and abilities and other competencies necessary for the position.

Licenses, Certifications, Special Requirements:
•Valid Florida Driver’s License required.

Physical and Mental Demands:
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, as established in the Americans with Disabilities Act.

Essential Physical Skills:
•This is sedentary work requiring the exertion of up to 10 pounds of force occasionally, and a negligible amount of force frequently or constantly to move objects; work requires reaching, fingering, grasping, and repetitive motions.

Mental Demands:
•Vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; visual acuity is required for preparing and analyzing written or computer data, operation of machines, operation of motor vehicles or equipment, determining the accuracy and thoroughness of work, and observing general surroundings and activities.

Other Qualifications

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

This job involves inside and outside work and is exposed to all weather conditions. 

Other Duties: 
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice. Performs other related duties as assigned. 

All City of Bartow employees are considered EOC essential in times of emergency.  An e-role will be provided to each employee when an emergency is declared. 

As a City of Bartow employee, you are a public servant of a local entity and are responsible to adhere to the Florida State Statute governing the Code of Ethics for Public Officers and Employees Florida State Statute Chapter 112.  Additionally, all Bartow employees are subject to Chapter 119 of the Florida State Statutes which governs public records.