Berkshire Food Co-op (“BFC”) Customer Service Supervisors aids the Customer Service Manager and Assistant Manager in the supervision of the day-to-day operations in the Customer Service department. They are the public face of the Co-op, providing friendly customer service while ensuring speedy production and overall guest satisfaction. They have a working knowledge of the Co-op’s Ownership Program, POS systems, cash handling, discount programs, monthly round up for change. They collaborate with the Customer Service leadership team to ensure effective productivity, operations, and safety standards while upholding high morale. They work to achieve the collective goals of the organization and support and embrace the Ends, Vision, Culture and Values of the Co-op.