POSITION OVERVIEW
The Employee Benefits Program Manager will be responsible for the following:
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Oversight of global employee benefit programs
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Management of Leaves of Absence process and related employee interactions
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Development of employment policies and related programs
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Interpretation of employment policies
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Oversight of immigration case management
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Management of Worker’s Compensation policy and administration
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Maintains proper documentation on all programs and processes for the purpose of complying with various audit requirements
POSITION RESPONSIBILITIES
1. Health and Welfare Plans
- Oversight and development of U.S. and international benefit programs
- Complies with federal, state, and local legal requirements and ensures that all regulatory filings are reported in a timely manner
- Manages vendor relationships to ensure services are delivered as agreed
- Oversees annual open enrollment process and related communications
- Recommends benefits programs (and Perks) by assessing employee requirements and overall level of market competitiveness of existing offerings
- Tracks employee benefit costs, utilization, impact, and value derived
- Informs employees of benefit programs through information sessions, branded email communications, health fairs, etc.
- Establishes marketing campaign to regularly remind employees about their benefits
- Manages STD, LTD coverage
- Resolves employee questions and problems by interpreting benefit policies and procedures
- Reconciles benefits accounts and billing to ensure accurate record keeping
- Prepares benefits operational budget; level sets across all of the HL geographies to try to provide similar coverage from a cost perspective
- Produces management reports to track benefit expenses, utilization, impact of programs
2. Leaves Of Absence
- Manages employee leaves of absence instances communicating requirements and monitoring status
- Liaises with payroll to ensure proper pay coverage depending on individual circumstances
- Maintains accurate records as required and liaises with outside vendor on reporting requirements for all active cases
3. Immigration
- Manages immigration matters for the firm
- Liaises with immigration attorneys on case management
- Informs business and on overall process and status of individual cases
- Proactively tracks and manages each situation and provides regulatory bodies with required information as needed
4. Employee Policy Development
- Establishes cadence for review of employee handbook and ensures that content is current and relevant
- Advances recommendations for new / updated policies that are reflective of changes in the market, employee feedback, changing business requirements
- Properly researches and socializes recommended changes in policy
- Establish communications and implementation plans relating to new policies
5. Worker’s Compensation
- Evaluates accident reports ensuring the timely processing of medical bills and disability coverage when applicable
- Ensures timely completion of worker’s compensation claims
REQUIREMENTS
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Minimum 8-10 years employee Benefits administration and program management
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Strongly prefer background in professional / financial services
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Proactive program management orientation
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Strong technical knowledge of health and welfare plans, 401K, STD/LTD, and wellness program development
REPORTING RELATIONSHIP / LOCATION
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The Employee Benefits Program Manager will report to the Group Head of HCG Operations and Business Services
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Based in Los Angeles, California
Equal Opportunity Employer M/F/D/V