POSITION SUMMARY 

The Administrative Support Specialist duties and responsibilities include providing administrative support to ensure efficiency in high priority task completion for the Billing & Collections Department. Familiar with a variety of Billing/Collection Dept practices and established procedures.

DUTIES & RESPONSIBILITIES

• Completes and submits daily outgoing mail.
• Strong written & verbal communication skills.
• Responsible for daily fax submission of Insurance Claims
• Collate and prepare daily Patient Invoices, Insurance Claims, EOB, PCR’s, etc
• Manage and maintain assigned workflows daily.
• Ability to work individually or part of a team to meet established goals
• Ability to research patient accounts via Monte Epic website
• Documentation & filing of applicable Hospital Face sheets.
• Perform other tasks or special projects as assigned by Management.
• Run daily productive reports/templates for submission at end of shift.
• Responsible for assigned projects that require attention to detail and adherence to timely completion.
• Promotes, develops, and fosters the mission, vision, and values of Empress Ambulance Services

QUALIFICATIONS

• Minimum of High School Diploma
• Previous Administrative experience required
• Ability to prioritize, multi-task and meet deadlines. 
• Detail oriented and coachable.
• Problem solving and decision-making skills.
• Ability to document and analyze work.
• Ability to demonstrate enthusiasm, initiative and pride in work. 
• Ability to interpret, understand, follow and communicate instructions.

 PHYSICAL REQUIREMENTS

• Possess the ability to hear, see, and have full range of motion.
• Ability to sit for extensive periods of time.