Villas at Seven Canyons Concierge / Bookkeeping Coordinator
Job Description

Department: Villa Services

Reports To: Villas Operations Manager

Status: Full-Time / Lunch Provided / Seasonal Bonus Plan

Position Summary

The Concierge / Bookkeeping Coordinator provides a blend of frontline owner/guest service and back-office financial support. This role ensures a welcoming, service-focused experience at The Villas at Seven Canyons while maintaining accurate invoice processing, vendor communication, and administrative organization.

Key Responsibilities

Owner & Guest Services

� Greet owners and guests with professionalism and hospitality.

� Assist with recommendations, reservations, and special requests.

� Coordinate daily check-ins/outs and communicate villa readiness with Housekeeping and Engineering.

� Maintain an organized front desk, daily reports, and clear communication with all departments.

Administrative & Bookkeeping Support

� Process and code vendor invoices accurately in Edenred.

� Track pending payments, vendor statements, and reconcile monthly charges.

� Maintain vendor files, COIs, and contract documentation.

� Prepare check requests, follow up on payment status, and support communication with HOAMCO AP/AR.

� Assist with expense tracking, reporting, and basic month-end tasks.

Communication & Collaboration

� Work closely with Housekeeping, Engineering, Gatehouse, and Club teams to ensure smooth operations.

� Communicate updates clearly through email, Microsoft Teams, and daily logs.

� Provide timely responses to owners, vendors, and internal partners.

Qualifications

� 2�3 years hospitality experience a plus, concierge, administrative, or general A/P A/R bookkeeping experience preferred.

� Strong communication and multitasking skills.

� High attention to detail and accuracy with numbers.

� Proficiency in Microsoft Office, Teams, and basic accounting software.

� Ability to maintain professionalism in a fast-paced environment.

Behavioral Expectations

� Always Uphold Villas and HOAMCO service standards.

� Maintain confidentiality of financial and owner information.

� Follow SOPs for safety, communication, and concierge-desk operations.

� Maintain a polished, professional appearance and demeanor.