Online Chat Support

@ ADF Medical Services

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Atlanta or United States

RemoteFull Time, Part Time

Responsibilities:respond inquiries, provide information, log interactions

Requirements Summary:Respond to patient inquiries in real time via online chat; provide information on medical services, appointments, and billing; handle multiple chats; log interactions; escalate complex issues; maintain HIPAA compliance.

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Job Description

Online Chat Support ADF Medical Services Inc.

We're hiring a friendly and professional Online Chat Support agent to assist our patients and clients through our digital support platform. If you're a quick responder with great written skills and a passion for helping people — this role is for you.

Role: Online Chat Support Agent

Department: Customer Support & Patient Services

Location: Fully Remote

Type: Full-Time / Part-Time