Overview:

What's The Role

The Business Development Manager – ICT is responsible for driving strategic business growth across the Enterprise, Government segments through the development, positioning, and expansion of ICT and digital transformation solutions. 

The Manager will evangelize C&W Business’ ICT portfolio—including cloud, security, network solutions, managed services, and digital infrastructure—ensuring strong customer value realization.  

Responsibilities:

What You'll Do

 

Strategic Business Development 

• Define, implement, and lead the ICT GotoMarket and business development strategy for Dominica.   

• Position C&W Business as the marketleading ICT transformation partner for Enterprise, Government, and SME clients.  

• Develop multiyear growth plans targeting wallet expansion and longterm strategic partnerships.  

Sales Growth & Pipeline Leadership 

• Achieve ICT revenue, pipeline, solution adoption, and customer satisfaction (NPS) targets.  

• Lead disciplined qualification, deal shaping, solution scoping, and value articulation for complex ICT opportunities. [  

• Drive pipeline quality, conversion, governance, and forecast accuracy.  

ICT Solutions & Portfolio Management 

• Lead the positioning, sale, and lifecycle management of ICT and Managed Services solutions including cloud, security, network, data centre, and IT outsourcing.  

• Drive recurring revenue through bundled, SLAdriven, outcomebased ICT offerings.  

• Collaborate with technical and delivery teams to ensure solutions are scalable, customeraligned, and effectively implemented. 

Customer & Stakeholder Engagement 

• Build and maintain strong relationships with key Government, Enterprise, and SME stakeholders.  

• Lead customer engagements focused on business outcomes, digital transformation, and total cost of ownership optimization. 

• Work crossfunctionally with matrix teams to drive seamless delivery and customer satisfaction.  

Team Leadership 

• Inspire, coach, and lead a highperforming business development and ICT solutions team.  

• Ensure all team members have structured development plans and follow bestpractice sales methodologies.  

Other Responsibilities 

• Navigate Government and Business decision structures to progress ICT initiatives.  

• Perform other relevant duties as assigned.  

 

Qualifications:

Knowledge & Experience

 

• Bachelor’s degree in Business, ICT, Engineering, or a related field.  

• Minimum 5 years of sales or business development experience within ICT, telecommunications, or related technology sectors.  

• Minimum 3 years of leadership or team management experience highly preferred.   

• Certification or expertise in TAS, Miller Heiman, or other strategic selling methodologies is an asset.  

• Demonstrated expertise in ICT solution selling and valuebased sales. 

 

Skills & Competencies 

• Strong business acumen with the ability to translate customer needs into ICT solutions. 

• Advanced strategic planning, consultative selling, and opportunity management skills.  

• Entrepreneurial mindset with drive, initiative, and high energy.  

• Excellent communication, presentation, and stakeholder management skills.  

• Digital mindset with strong datadriven decisionmaking skills.  

• Proven ability to coach and lead teams in a matrix environment.  

• Strong problemsolving abilities and customercentric orientation 

 

Who We Are

We are the leading telecommunications company, connecting more than 40 markets in Latin America and the Caribbean w with our video, broadband internet, telephony, and mobile services under the consumer brands VTR, Flow, Liberty, Más Móvil, BTC, and Cabletica. We started small, and now we’re growing. We’re excited about the future as we strive to unlock opportunities in the region

Why Join Us

Technology excites us enables us and drives us. We´re proud of the services we provide, the markets that we serve, and our people coming together to enhance our customers´ lives with technology so that they can connect, work, live and play without missing beat. Throughout Liberty Latin America, our passion and pride are brought to life through our shared vision to bring innovation that will create moments that matter to our customers, delivering growth in our markets with one vision, one culture, and one team.

 

Liberty Latin America provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy/childbirth, race, religion, sexual orientation, or any other category protected by federal, state, and/or local laws