Position Description:

We are looking for Field Service I to deliver the exceptional customer service experience. Our goal at Wabash is to drive customer and employee success maintaining our Customer Satisfaction. This is an exciting opportunity with a leading manufacturer of stainless-steel sanitary processing equipment serving all industries used by all consumers, while working closely with a close-knit team to plan and accomplish all goals.

Essential Duties and Responsibilities:

Below are examples of the type of duties you could be responsible for:

Installs, repairs, maintains, directs specified testing of control, and trouble shoots stainless steel processing and storage equipment.
Ensures equipment runs at optimal levels and performs maintenance and repairs.
Responsible for setting up, checking, and correcting operational machinery and equipment.
Participates in the design, fabrication, installation, adjustment, qualification and operation of components and equipment systems
Assist the Aftermarket team by actively seeking new opportunities for spare parts, service, retrofits, etc. by having professional conversations with customers regarding their future and recommending improvements in customer processes.
Build and maintain sound business relationships and good public relations with customers to ensure their continued and/or increase business.
Accurate and timely job and cost reporting.
Perform TIG welding, grinding, fabrication blueprint reading, and work planning.
Establish contacts and relationships with customers in order to build/ maintain customer database
Assist in resolution of warranty problems to ensure customer satisfaction.
Inspect product at regular intervals and complete all necessary paperwork and documentation regarding assembly and inspection records and procedures.
Suggest methods improvements or alternate methods and materials to reduce cost and/or improve quality.
Mechanical construction, welding, fabricating, and grinding.
Travel is required for this position