Patient Access Representative-
- Data collection and accurate input into the hospital registration system
- Obtains signatures on all appropriate forms and issues all required notices to the patient or appropriate family member
- Verifies insurance, identifies certification requirements, and obtains them when necessary. Notifies appropriate supervisory personnel if patient present for services and authorization is required but not on file
- Calculates estimated amount due and request payment using the hospital approved scripts
- Accurate and thorough documentation of pertinent events regarding the handling of the account, including researching prior accounts
- Demonstrates and encourages team behavior and exceptional patient/guest experiences
- Upholds and promotes patient safety and quality