Position Summary

 

The Patient Service Representative I is responsible for performing a variety of front office administrative duties in support of physicians and other members of the practice.

 

 

Major Duties and Responsibilities

 

• Appointment scheduler on multiple telephone line system.


• Checking in patients for appointments and checking out patients at the end of appointments.


• Greeting and assisting efficiently and professionally patients and other customers that present to the practice with business other than appointments.


• Assure timely delivery of patient services.


• Functions in a multi-disciplinary environment, which requires the application of excellent customer service skills.


• Verifying insurance.


• Collecting copays and balances.


• Perform other duties as requested by the Office Manager.