Assistant Store Manager – Sanel NAPA Auto Parts
Location: Lancaster, NH
Schedule: Full-Time (45 hours/week)
About the Role
Sanel NAPA is looking for a motivated Assistant Store Manager to support daily operations, drive sales, and develop a high-performing team. This role is a key leadership position focused on customer service, team development, and operational excellence, with a clear path to future store leadership.
You’ll partner closely with the Store Manager and step in to lead the store when needed.
What You’ll Do
- Support store operations in a fast-paced retail and wholesale environment
- Deliver exceptional customer service and resolve escalated customer concerns
- Help drive sales growth, profitability, and customer retention
- Train, coach, and develop team members on sales, service, and operations
- Promote a culture of accountability, engagement, and performance
- Assist with hiring, onboarding, coaching, and performance management
- Maintain high standards for merchandising, inventory control, and store appearance
- Monitor and manage labor, scheduling, and controllable expenses
- Ensure compliance with safety, company policies, and operational procedures
- Support outside sales efforts and help grow wholesale accounts
- Step in as acting Store Manager when needed
What We’re Looking For
- 2+ years of leadership or supervisory experience
- Experience in retail, automotive, or parts industry preferred
- Strong skills in customer service, team leadership, and problem-solving
- Experience with hiring, training, and performance management
- Ability to work in a fast-paced, hands-on environment
- Comfortable using Microsoft Office, SharePoint, and POS systems
- Strong communication, organization, and decision-making skills
- Valid driver’s license with a clean driving record
Why Join Sanel NAPA?
- Career growth into Store Manager and beyond
- Team-focused, supportive work environment
- Opportunity to make a direct impact on store success and team development
- Competitive pay + benefits (add details if applicable)
Physical Requirements
- Lift up to 40 lbs occasionally
- Stand, walk, bend, and move throughout the day
- Work indoors and outdoors in varying conditions
Equal Opportunity Employer
Sanel NAPA Auto Parts is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all team members.