Posted 2w ago

Medical Scheduling Supervisor

@ MPOWER Physical Therapy
Nashville, Tennessee, United States
OnsiteFull Time
Responsibilities:Oversee scheduling, Monitor performance, Maintain SOPs
Requirements Summary:Bachelor’s degree preferred; 3+ years healthcare leadership; EMR experience (eClinicalWorks preferred); HIPAA/OSHA familiarity; Microsoft Office; strong leadership and communication.
Technical Tools Mentioned:EMR (eClinicalWorks), Microsoft Office
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Job Description

Elite Sports Medicine + Orthopedics is seeking a driven and detail-oriented Scheduling Supervisor to support our Administrative Manager and oversee scheduling operations across our organization.



In this role, you will lead day-to-day performance for our scheduling team, ensuring efficiency, accuracy, and an exceptional patient experience. You’ll oversee Queue Scheduling, Referral Scheduling, and Work Comp Scheduling.



 



 



Why You’ll Love This Role:




  • Lead a high-impact team that directly supports patient access and care

  • Work in a fast-paced, collaborative healthcare environment

  • Play a key role in improving workflows and operational performance

  • Monday–Friday schedule



 



What You’ll Do:




  • Provide day-to-day leadership and support to scheduling team members

  • Partner with the Team Lead to reinforce expectations and drive performance

  • Oversee daily scheduling operations and ensure productivity standards are met

  • Monitor performance metrics, identify gaps, and implement improvements

  • Ensure adherence to SOPs, HIPAA, OSHA, and organizational standards

  • Review scheduling accuracy and address errors and trends

  • Support workflow consistency and process improvement initiatives

  • Prepare and review reports on scheduling performance and key metrics

  • Collaborate with other departments to resolve scheduling challenges

  • Handle escalated issues with professionalism and strong problem-solving skills