Job Description: Server
Must be friendly, outgoing, and must possess good
communication skills. Is organized and able to think and act quickly and
effectively. Retains self-composure. Is an enthusiastic and convincing
salesperson. Must be customer sensitive and possess a sense of timing. Must
take pride in personal appearance and be dedicated to his/her job. Must display
integrity and honesty in all aspects of his/her employment. Must observe diners
to ensure that guests are satisfied with the food and service, responds to
additional request and determines when the meal has been completed.
May assist server assistant (busser) with stocking,
removing, and resetting dishes and silverware between courses, and cleaning and
resetting vacated tables.
Requirements / Duties:
- Must be of legal age to serve
alcohol according to state laws. - Must be able to communicate in,
read, write, and understand the primary language of the work location. - Must be able to perform simple
mathematical calculations from time to time. - Must be able to stand and exert
fast-paced mobility for periods of up to 6 hours in length. - Must have a good sense of balance,
be able to bend and kneel and have the ability to lift bus tubs and trays
frequently weighing up to 25lbs. - Communicates effectively with
guests. - Must be enthusiastic and make
guest feel appreciated through his/her actions. - Obtains information regarding
specials, side work, assigned station, and etc. from a manager at the start of
a shift. - Has thorough knowledge of the
steps of service and all of their components and use them to manage his/her
section effectively. - Work as a team with all of our
personnel. - Maintains running side work
throughout shirt and completes closing side work at end of shift as assigned by
the manager. - Works with others to keep all
areas cleaned and stocked to our standards at all times. - Accept guest payment, process
credit card charges and make change (if applicable). - Performs other related duties as
assigned by management.
Knowledge
Guest relations, Floor plan, Side work duties, Phone
procedures, Specials, Steps of service, Menu knowledge, POS operation, Liquor knowledge, Alcohol
awareness Cash handling, Teamwork.
DISCLAIMER: This
is not necessarily an exhaustive list of all responsibilities, duties, skills,
efforts, requirements or working conditions associated with the job. While this
is intended to be an accurate reflection of the current job, management
reserves the right to revise the job or to require that other or different
tasks be performed as assigned.
BIG DADDY RESTAURANT GROUP LLC - ENTERPRISE is an EEO Employer - M/F/Disability/Protected Veteran Status