The Host-Hostess is responsible for:

• Greet and seat all guests and ensure a quality dining experience.

 

The Host-Hostess primary responsibilities will include:

• Ensure all tables are properly set before seating guests.


• Maintain seating chart for rotation of stations.


• Greet and seat guests and issue menus in a friendly courteous manner.


• Answer phone properly and follow all reservation procedures.


• Follow accurate cash handling and room charge procedures.


• Organize and maintain a clean service podium.


• Maintain an inventory of needed supplies and retail items.


• Ensure all menus are clean before shift.


• Be familiar with hotel facilities and their location and hours.


• Continually communicate with servers, dining room attendants, managers and hotel employees in all items related to the host stand.