The Peninsula Hotels, a division of The Hong Kong and Shanghai Hotels Limited, operates twelve world-class luxury hotels across Asia, Europe, and the USA. Known for our legendary hospitality and commitment to excellence, we offer an extraordinary environment that blends elegance with modernity, delivering unforgettable experiences to our guests.
At The Peninsula Tokyo, we are proud of our diverse, dynamic team of over 500 employees from 33 different nationalities. As we continue to grow, we are committed to creating a supportive, inclusive workplace where our team members thrive. Our focus on employee well-being, career growth, financial rewards, and continuous learning and development ensures our employees feel valued. In 2024, we made a significant investment in our talent by increasing base salary remuneration by over 29%, ensuring we remain competitive and continue to offer outstanding employee benefits.
- Utlise your creativity, culinary expertise and business acumen to drive F&B operation while shaping memorable refinded dinning experiences
- Being part of the diverse F&B department
- Report to Director of Food and Beverage
Key Accountabilities
- To function as a key leadership by working closely with Director of Food and Beverage to support the effective planning, coordination and execution of all F&B operations
- The role helps ensure the department remains engaged, responsive, and aligned with Peninsula brand standards through visible floor leadership, thoughtful guidance, and clear priorities
- To play an active role in encouraging continuous imporvemnet by supporting teams in refining service approaches, strengthing operational readiness, and embracing situational decision- making
- To promote flexibility in guest engagement- moving beyond routine gestures toward more personalized , considered experiences- while fostering confidence, accountability, and steady forward momentum within the department
Requirements
- Senior leadership experience in luxury food and beverage operations within hotels or high-performing freestanding restaurant environments
- Strong, practical beverage knowledge across wine, spirits, cocktails, and non-alcoholic programs, applied confidently on the floor
- Results driven leader with commercial awareness and the initiative to challenge established practices
- Ability to balance strong guest recognition with curated upselling and value-led experience enhancements
- Comfortable with direct leadership, performance accountability, and team development
- Fluency in English, Japanese language proficiency or Japanese culture understanding is an advantage
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