Job Title: Sales Account Manager

Department: Sales

Reports To: Director, Sales

FLSA Status: Exempt

Travel: Up to 50%

Job Summary

The Sales Account Manager is responsible for all coordinated sales efforts within Altor Solutions’ customer channels. The individual will have a wide range of revenue-enhancing responsibilities which include but are not limited to: (i) developing new accounts; (ii) growing and maintaining existing accounts; (iii) meeting all assigned territory targets; (iv) preparing an annual sales budget; (v) preparing a resin margin forecast; and (vi) setting new business goals. 

Essential Duties & Responsibilities

• Drive sales to meet and exceed quarterly sales and profitability targets. 
• Effectively draw upon company resources throughout the sales and business development process to always maintain a high level of customer satisfaction. 
• Prospecting new accounts while maintaining (and growing) existing customer business 
• Routinely visit customers within a defined sales plan. 
• Developing trusting customer relationships through consistent sales efforts (and executing on our promises). 
• Making product presentations & training sessions to all targeted customers within the territory. 
• Developing key account plans for top accounts 
• Prospecting new accounts while maintaining (and growing) existing customer business 
• Work in conjunction with the sales team while prospecting and developing new business.  
• Being disciplined with account management review processes and governance (e.g., inventory management /stocking programs, accounts receivable status, and products produced and available for shipment). 
• Maintaining profitability on existing accounts and improving margins where possible. 
• Providing weekly updates of new projects (i.e., a pipeline management update). 
• Participating in pipeline review meetings with sales team 
• Securing business via long-term contracts or supply agreements, where possible. 
• Hosting calls/meetings across all internal functions (on behalf of new/existing customers). 
• Communicating custom projects to sales and engineering teams 
• Completing RFQ form(s) as required to quote customers on new opportunities.  
• Completing & submitting monthly sales and opportunity reports 
• Completing & submitting monthly expense reports in a timely fashion.   
• All other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education Requirement/Work Experience

• Bachelor's degree (B. A.) from an accredited college or university; and/or 2 to 5 years sales experience and/or training; or equivalent combination of education and experience. Sales experience in packaging or direct-oriented industry.
• Bi-lingual in English/Spanish is required.    
• Manufacturing industry knowledge preferred.
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• To perform this job successfully, an individual should be proficient with Microsoft Office -- MS Word, Excel, PowerPoint- – and other data entry order processing systems, ERP  - NetSuite and CRM - Salesforce.

Core Values

Our core values define how we work and what we expect from every associate. The ideal candidate will consistently demonstrate these values in performing the responsibilities of this role. Each core value represents essential behaviors and competencies aligned with the duties and qualifications of the position.

• Accountability – We take full responsibility for our actions and outcomes, ensuring transparency and trust with our stakeholders, customers, associates, and the environment. Competencies: Problem Solving, Decision Making, Planning & Organizing, Resilience, Time Management/Prioritization and Learning Agility
• Innovation – We champion creativity and collaboration, continually striving to deliver groundbreaking solutions that transform our industry and exceed expectations. Competencies: Creativity & Curiosity, Continuous Improvement, Vision & Strategic Thinking, and Collaboration & Teamwork
• Integrity – We uphold the highest ethical standards of honesty, transparency, and ethical behavior in every decision and action, fostering trust at all levels in our organization. Competencies: Honesty, Consistency & Dependability and Commitment to Excellence
• Adaptability – We embrace change agility and resilience, staying flexible and proactive in a constantly evolving world. Competencies: Communication, Results Oriented and Flexibility
• Caring – We prioritize the well-being of our people, communities, and business partners, recognizing that their success and happiness are vital to our own. Competencies: Organizational Savvy, Risk Management, Compliance, Diversity, and Empathy
• Passion – We are driven by a relentless pursuit of excellence, demonstrating determination to succeed while maintaining humility and respect for others. Competencies: Commitment, Persistence & Tenacity, Humility and Respect

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include: close vision. While performing the duties of this Job, the employee is frequently required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to reach with hands and arms.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment is typical of office environments with occasional manufacturing environment. The noise level in the manufacturing environment is usually moderate to high level with ear protection required.

The above statements are intended to describe the general nature and level of work being performed by those assigned to a particular position. This document in no way states or implies that this is as an exhaustive list of all responsibilities, duties, and skills required and personnel may be required to perform duties outside their normal responsibilities from time to time, as needed. The Company reserves the right to change, modify, amend, add to or delete from, any section of this document as it deems, in its judgment, to be proper.

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