Posted 1w ago

Tech - L1 Server Repair Dept. VIII

@ SMS InfoComm
Grapevine, Texas, United States
OnsiteFull Time
Responsibilities:Inspect servers, Test servers, Replace parts
Requirements Summary:High school diploma; 1 year repair depot experience preferred; basic computer skills; reads/writes English; familiar with common PC/server models.
Technical Tools Mentioned:Microsoft Office, Repair tools, Diagnostic tools
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Job Description

Summary

The Server Repair Tech will be responsible for testing, trouble shooting, and replacement of parts on servers sent to SMS for diagnosis and repair.

Responsibility

  • Daily Responsibilities 90%
    • Inspect, test, and diagnose servers
    • Replace parts as needed
    • Conduct and analyze server stress tests
    • Document all symptoms, test results, and parts replaced in shop floor tool
    • Collaborate with motherboard repair, motherboard testing, QC, and inspections personnel
    • Provide back up for QC, inspection, and motherboard testing
    • Maintain parts consumption
    • Other duties as assigned by leadership
  • Team building & leadership 10%
    • Maintain and nurture positive work environment
    • Work and collaborate with other teams such as warehouse, shipping, receiving, etc.
    • Follow process for system and parts managements

Other Personal Skills Required

    • Know basic server architecture
    • Know how to assemble components to make server functional
    • Run and understand testing diagnostics
    • Understand basic networking architecture
    • Understand basic error codes
    • Able to trouble shoot common server errors and issues
    • Motivated to solve problems
    • Interested in constantly learning about servers and networking