We are seeking an experienced Senior Project Manager to manage complex software development initiatives spanning ERP platforms and cross-company integrations with our clients via ServiceNow Service Bridge. This role requires a strong background in Agile delivery—particularly Scrum—combined with deep experience managing enterprise-scale programs and integration efforts involving ServiceNow.
The ideal candidate brings strategic leadership, hands-on execution, and the ability to drive alignment across technical, business, and third-party stakeholders.
This is a full time on-site position, based out of our Fort Lauderdale Headquarters. The work hours are Monday- Friday, 8:30a -5:30p. Our benefit offerings include Medical, Dental and Vision Insurance, 401k with company match and PTO.
This role has responsibilities that include working with secure information provided by a government contractor; therefore, U.S. citizenship is required.
Key Responsibilities
Program & Project Leadership
Required Qualifications
Preferred Qualifications
Key Competencies
What Success Looks Like
The ideal candidate brings strategic leadership, hands-on execution, and the ability to drive alignment across technical, business, and third-party stakeholders.
This is a full time on-site position, based out of our Fort Lauderdale Headquarters. The work hours are Monday- Friday, 8:30a -5:30p. Our benefit offerings include Medical, Dental and Vision Insurance, 401k with company match and PTO.
This role has responsibilities that include working with secure information provided by a government contractor; therefore, U.S. citizenship is required.
Program & Project Leadership
- Lead end-to-end delivery of software development projects across multiple platforms (e.g., VAI S2k, Oracle, Microsoft Dynamics, etc.).
- Manage large-scale, cross-functional integration initiatives involving internal teams, customer teams and external partner organizations.
- Develop comprehensive project plans, roadmaps, and governance structures aligned with strategic business objectives.
- Oversee scope, schedule, budget, risk, and resource management across concurrent initiatives.
- Develop and execute delivery plans leveraging Agile Scrum methodologies.
- Facilitate Scrum ceremonies (Sprint Planning, Daily Stand-ups, Reviews, Retrospectives).
- Partner with Product Owners to maintain and prioritize product backlogs.
- Track and report sprint progress, velocity, and delivery metrics.
- Ensure adherence to Agile best practices and continuous improvement principles.
- Manage Scrum stories and epics within ServiceNow Agile or related modules.
- Lead ServiceNow integration projects, including integrations with Future Tech internal platforms and third-party systems.
- Coordinate closely with ServiceNow developers, architects, and platform administrators.
- Ensure user stories are well-defined, traceable, and aligned to business value.
- Engage executive stakeholders and provide regular status reporting and risk communication.
- Manage third-party vendors and integration partners.
- Facilitate cross-company alignment on requirements, timelines, and deliverables.
- Drive issue resolution and remove delivery roadblocks.
- Proactively identify project risks and develop mitigation strategies.
- Implement quality assurance checkpoints throughout the SDLC.
- Ensure compliance with enterprise governance and security standards including ISO27001 and CMMC
- 5+ years of project management experience in enterprise software development.
- Proven track record managing multi-platform ERP initiatives and cross-company integrations.
- Strong experience delivering projects using Agile Scrum methodologies.
- Experience leading ServiceNow integration projects.
- Hands-on experience managing Scrum stories and Agile boards within ServiceNow.
- Demonstrated ability to manage multiple concurrent projects and distributed teams.
- Excellent communication, facilitation, and executive presentation skills.
- This role has responsibilities that include working with secure information provided by a government contractor; therefore, U.S. citizenship is required.
- Scrum certifications such as:
- Certified ScrumMaster (CSM)
- PMI-ACP
- PMP (Project Management Professional) certification.
- Experience working in highly regulated or enterprise environments (aerospace, manufacturing, healthcare)
- Technical background in software engineering, systems integration, or enterprise architecture.
- Strategic thinking with strong execution discipline
- Cross-functional leadership
- Conflict resolution and stakeholder negotiation
- Data-driven decision-making
- Continuous improvement mindset
- On-time, on-budget delivery of complex ERP and integration programs
- High-performing Agile teams with consistent sprint velocity
- Seamless integration between customer ServiceNow platforms and Future Tech systems
- Strong stakeholder confidence and transparent reporting
- Measurable business value delivered through scalable software solutions