Job Title: Systems Administrator
Reports to (title): Vice President, Senior Systems & Security Engineer
Job Description:
The Systems Administrator will be responsible for supporting all users of the firm for all supported technologies. They will play a critical role as a member of the IT Infrastructure team, which manages all aspects of support, infrastructure and Information Security.
Duties & Responsibilities:
- Perform on-site and remote support for end users firm wide
- Participate in hardware and software deployment initiatives
- Perform minor equipment repairs
- Participate in Office 365 related initiatives and issue resolution
- Troubleshoot technologies related to Virtual Desktop Infrastructure (VDI). E.g. Citrix, VMWare
- Take active role in managing ITSM and CMDB
- Member of Core Incident Response Team providing initial response to cybersecurity incidents
- Develop and maintain documentation of processes and components of infrastructure
- Assist in the development and implementation of technology training for users
- Assist in development and automation of business processes at Alger.
Qualifications:
- Undergraduate Degree in Information Technology related concentration or a combination of undergraduate degree with requisite training and experience
- Cumulative GPA of 3.0 in a 4.0 scale required
- 3 or more years of IT support related experience
- Ability to be self-motivated and multitask with excellent time management skills and can handle tight deadlines
- Proficient in Office 365 Management (Exchange, SharePoint, Teams, OneDrive, Intune, etc.)
- Understanding of general programming techniques in PowerShell scripting, SQL, Batch Scheduling like ActiveBatch, APIs, etc.
- Experience with virtual environments, preferably leveraging VMWare and Citrix
- Understanding of networking principles (e.g. OSI model, DNS, DHCP, etc.)
- Excellent verbal and written communication skills
- Must be able to continually learn new systems and technological developments
- Able to work overtime as needed
- Understanding of reporting like SSRS/PowerBI.
Skills:
- Experience with a wide variety of network operating systems
- Ability to work in a fast-paced environment
- Ability to interact with people from different departments
- Experience in programming principles.
Salary Expectations: $70,000-85,000 base salary plus discretionary bonus per performance
Note: This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The employer has the right to revise this job description at any time. This job description is not to be construed as a contract for employment.