Position Summary:

Duties and Responsibilities:

Database
Administration:

• Install,
  configure, and maintain Epic Caché/IRIS databases to ensure optimal
  performance and reliability.
  
• Monitor
  database health, including backups, indexing, and storage utilization.
  
• Manage
  database upgrades, patches, and hotfixes in collaboration with Epic and
  IT teams.
  
• Assist with
  Enterprise Microsoft SQL support as needed.
  

Performance
Monitoring and Tuning:

• Analyze and
  resolve database performance issues, including query optimization and
  resource allocation.
  
• Implement
  proactive measures to maintain high availability and minimize downtime.
  

System
Integration and Collaboration:

• Work closely
  with the Epic application and infrastructure teams to support
  integrations and system interoperability.
  
• Collaborate
  with network and server teams to ensure alignment of resources and
  configurations.
  

Data
Security and Compliance:

• Implement
  and maintain security protocols to ensure compliance with HIPAA, HITRUST,
  and other healthcare regulations.
  
• Conduct
  regular audits to ensure data integrity and privacy.
  

Support
and Troubleshooting:

• Provide
  advanced support for database-related issues, including incident
  resolution and root cause analysis.
  
• Act as a
  liaison between Epic technical support and the healthcare IT team.
  

Documentation
and Training:

• Maintain
  comprehensive documentation for database configurations, processes, and
  procedures.
  
• Train IT
  staff and end-users on relevant database features and best practices
  

Requirements

Technical Expertise:

• Proficiency
  in Caché/IRIS database management, scripting, and tuning.
  
• Familiarity
  with Microsoft Enterprise SQL (Desired)
  
• Strong
  understanding of healthcare IT standards and regulations.
  
• Excellent
  troubleshooting, analytical, and communication skills.
  

Education and Experience:

• Education: Bachelor’s
  degree in Computer Science, Information Technology, or a related field.
  Equivalent experience may be considered.
  

Working conditions

1.       While performing
the duties of this job, the employee is regularly required to lift, walk,
stand, sit, bend, reach with hands and arms, climb, push/pull, use hands, and
see, hear, and speak.

2.       The employee must
occasionally lift and/or move up to 50 pounds.

3.       The noise level in
the work environment is usually quiet to moderate.