Posted 3mo ago

Part-Time Concierge

@ 81 Oaks Senior Living
Sarasota, Florida, United States
$17/hrOnsitePart Time
Responsibilities:Greet guests, Answer calls, Manage sign-in
Requirements Summary:Part-time concierge with front desk experience; excellent communication and multitasking skills; weekend availability; background and drug screening required.
Technical Tools Mentioned:Front Desk Software, Phone System, Basic Computer, Email and Documentation Software
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Job Description
Sarasota, FL | In-Person | $17/hr

81 Oaks Senior Living is a warm, vibrant, and hospitality-driven senior living community in Sarasota. We are looking for a part-time Concierge to serve as the welcoming face of our community and support both residents and team members through professional, attentive front-desk service.

Available Shifts
• Thursdays: 4:00pm – 8:00pm
• Saturdays: 8:00am – 8:00pm (or 8:00am–4:00pm / 4:00pm–8:00pm split shifts)
• Sundays: 8:00am – 8:00pm (or 8:00am–4:00pm / 4:00pm–8:00pm split shifts)

About the Role
The Concierge acts as the ambassador of 81 Oaks, providing exceptional customer service and administrative support at the front desk.

Key Responsibilities
• Front Desk & Guest Services
• Provide a warm, professional first impression.
• Greet residents, family members, and visitors; manage visitor sign-in.
• Notify residents of guests and follow resident-specific instructions.
• Answer and route phone calls promptly.
• Maintain an orderly lobby environment.

Administrative Support
• Receive and distribute mail; manage outgoing packages.
• Maintain front-desk logs and emergency contact information.
• Assist managers with clerical tasks.
• Page care staff as needed.
• Manage RSVPs, transportation sign-ups, and maintenance requests.
• Perform light housekeeping at the front desk area.

Safety & Communication
• Follow all emergency procedures and safety protocols.
• Report changes in residents’ condition to leadership.
• Communicate professionally with all team members.

Qualifications
• High School Diploma or equivalent required.
• 1+ year customer service or front-desk experience preferred.
• Strong communication and interpersonal skills.
• Ability to multitask, prioritize, and use good judgment.
• Basic computer and phone-system comfort.
• Availability to work weekends and holidays.
• Ability to pass a drug and alcohol screening
• Ability to pass a Level 2 background screening – additional info here: https://ahca.myflorida.com/health-quality-assurance/bureau-of-central-services/background-screening

Physical Requirements
• Ability to sit for long periods.
• Occasional bending and reaching.
• Ability to remain alert and engaged throughout shift.

Additional Requirements
• Background check and drug screening required.
• Random drug testing may occur.
• May appear in community marketing or in-building security recordings.

Compensation
$17 per hour | Part-time, non-exempt

We encourage you to apply and be part of our welcoming community!