Description

Under the general supervision of the Admissions and Outreach Manager, the Admissions Assistant Manager supports the coordination and efficiency of the admissions process while ensuring appropriate mental health screening and data tracking. This role is responsible for conducting timely mental health assessments for new students and residents, facilitating access to necessary care, and supporting the effective utilization of program capacity. The Assistant Manager also maintains accurate records and provides data-driven insights related to admissions, occupancy, and program demographics to support organizational goals and decision-making.

This is a full-time position with a schedule of Monday - Friday, from 8:00am-5:00pm. 

Requirements

Education:  Bachelor's Degree (BA)                                                         

Experience: 2-3 yrs of job related work experience.

Certifications/Licenses: CPR Certification

Other Skills and Abilities: Social services background, experience and education or combination to meet job qualifications.

Summary

Main Job Function and Purpose

• Mental Health Screening: Performing the Heads-Up Check-Up in a timely manner on all new students, and performing subsequent tests at designated milestones within students’ programs.
• Admissions:  Support the Admissions Department’s goal of maintaining the proper stewardship and utilization of program beds.
• Data / Analytics: Provide accurate analytics and reporting relevant to the screening and admissions process.

Essential Job Duties

• Assist in screening, follow-up, interviewing, intakes and referrals for potential and incoming students. 
• Supervision of incoming interns, coordinate the interviews with any intern candidates, and be the liaison to the schools the interns come from. 
•      Gain certification for live scanning and live scan new intakes.
•      Conduct interviews for the Strong Beginnings program and move resident’s in.
•      Monitor SB outreach phone to provide potential residents with program information or referrals if necessary.
•      Supervise student workers in Admissions department (sign passes, monitor team calendar, assist them with inventory when needed. 
• Administer Heads-Up Check-Up survey on all adult intakes for transitional programs, and all residents of Hope Harbor. Facilitate necessary mental health appointments through Hurtt clinic, or referrals as needed to outside programs. 
  
• Assist in screening, follow-up, interviewing, intakes and referrals for potential and incoming students.
  
• Provide timely reporting related to occupancy levels, demographics and sources of potential students, pipeline of potential students, and logs of inquiries. 
• Supervision of incoming interns, coordinate the interviews with any intern candidates, and be the liaison to the schools the interns come from.
  

Additional Skills/Job Requirements

• Ability to actively listen while taking detailed noted on client provided information.
• Excellent communication skills in all forms (handwritten, verbal, and digital).
• Understand data entry process with the ability to enter data information into a client-based computer system.
• Ability to enter, track, extract and use data for reporting and grant proposals.
• Well-rounded knowledge of available referral sources and agencies providing services to those in need.
• Become familiar with local and state agencies governing social functions.
• Knowledge and experience with individuals in crisis with the ability to recognize and maintain confidentiality of information.
• Excellent organization, time management, and administrative skills with the ability to effectively meet required deadlines for projects.
• Professional and positive customer service while interacting with all individuals (potential intake clients, students, visitors, volunteers and coworkers) at all times.