Please click the following link to view the available benefits for this position: https://westcare.link/ILOTHER

Position Summary:

Person in this position will be responsible for providing administrative and clerical support of the program in accordance with the Department of Human Services Division of Substance Use Prevention and Recovery (SUPR). They will also provide case management support for the SUD outpatient program. Essential job functions include those listed below.

Essential Job Functions:

• Provide administrative/secretarial support to the supervising clinical counselor, e.g., scheduling appointments; correspondence; handling incoming/outgoing phone contacts; typing monthly, quarterly, and annual reports; and other related duties.
• Coordinate and prepare for designated programmatic meetings, including meeting announcements, agenda, meeting materials, and recording/transcription of minutes of meetings.
• Provide clerical support to the counseling and administrative staff as requested.
• Assist in the development and implementation of substance abuse treatment policies, procedures, and program materials.
• Perform general clerical and data entry assignments.
• Organize and maintain filing system for administrative files and other relevant files.
• Review and distribute, when appropriate, all incoming mail addressed to the program and administrative staff.
• Assist in familiarizing clients to the program, including rules incentives, and other pertinent information for client success.
• Engage, educate, and refer clients and community members to case management resources, including services for substance use disorder treatment, housing, employment, education, medical, mental health, childcare, etc.
• Assist clients and community members with applying for state benefits as needed.
• Complete documentation of services within the CDS in a timely manner.
• Register for an Illinois Digital ID for the Illinois Health and Family Services Medi System.
• Verify and document insurance eligibility from the Illinois Health and Family Services Medi System within the CDS.
• Update client records in the CDS as needed.
• Complete reports for the outpatient program as needed.
• Make travel arrangements for staff members as needed.
• Embrace and embody the mission, vision, guiding principles, clinical vision, and goals of WestCare Foundation.
• Perform any other duties as assigned.