Be essential at Cars Commerce
At Cars Commerce, we’re fanatical about simplifying everything about car buying and selling. We do right by our customers and consumers to better connect the industry with simplified and tierless technology to enhance, measure and drive local automotive retail. Whether through our No.1 most recognized marketplace, Cars.com, our industry-leading digital experience, Dealer Inspire, our trade and appraisal technology, AccuTrade, our reputation-based digital wholesale auction marketplace, Dealerclub, or our new Cars Commerce Media Network, Cars Commerce is essential for success in the automotive industry.
No one ever travels alone here: at its core, Cars Commerce is collaboration. In fact, it’s built into the very fabric of our shared values. We like to say we Rise Together – putting people at the center of what we do, from consumer to customer to community. Life at Cars Commerce makes it easy when we share the ethos to be Open to All, encouraging open-minded communication because we know diverse thinking yields better outcomes. But critical to our success is Caring to Challengeand Taking Ownership, fueling a competitive spirit in a respectful environment where we think about tomorrow but act today. At our foundation, we have integrity, Doing the Right Thing, even when it’s hard. It’s our shared commitment to these values that makes Cars Commerce a place where growth becomes not only possible, but downright unavoidable.
But don’t take our word for it. As a U.S. News & World Report Best Company to Work For in 2024, we're obsessive about the employee experience. We are among the top 20% being declared “Best” of our industry based on six critical factors that are important to employee wellbeing, like quality of pay, benefits, work life balance and more.
ABOUT THE ROLE
We are seeking a dynamic, detail-oriented individual to join our OEM Team. This individual is essential to the growth and expansion of our Original Equipment Manufacturers (OEMs) relationships and the management and compliance of their performance. This individual will possess the skills and ability to be an individual contributor and key member of our team.
As an OEM Intern, you will be the "glue" that keeps our programs running smoothly. You will handle the essential "boots on the ground" work managing enrollments, resolving case bottlenecks, and performing website audits that ensures a high-quality experience for our dealers. Beyond daily operations, you will be a key player in transforming our OEM relationships by managing reporting and resource documentation, freeing up our senior team to focus on high-level partner strategy.
RESPONSIBILITIES
Program Operations: Process enrollments and cancellations for OEM programs; maintain accurate records and provide ad-hoc reporting as needed.
Quality Assurance: Perform website audits to ensure consistency and identify opportunities for UX/UI improvements.
Workflow Management: Review and resolve enrollment bottleneck cases; create, assign, and track tasks for OEM Program Managers.
Reporting & Data: Compile and deliver enterprise performance reporting; update client reporting across websites, digital advertising, and chat products.
Strategic Support: Assist with current repackaging efforts by updating program documents and tracking tasks to ensure seamless client transitions to new tiers.
Resource Management: Maintain team resource documents in Confluence and facilitate partner access to tools like Google Ads, and Google Analytics.
ABOUT YOU
Education: Currently pursuing a degree as a Business Major.
Communication: Excellent interpersonal skills with the ability to articulate opportunities for improvement to leadership and cross-functional teams.
Technical Aptitude: Experience with GSuite preferred; interest in learning enterprise tools like Salesforce, JIRA, and Google Analytics.
Mindset: Comfortable operating in a high-growth, fast-paced environment. You possess the "grit" to handle operational heavy lifting while maintaining an eye for high-level strategy.
Organizational Skills: Proficiency in tracking complex workflows and maintaining strict operational compliance in a B2B environment.
Program Details & Benefits:
Program Duration: June 1st - August 7th
Pay Rate: $17.50/hour
Hours: Full-time, 40 hours/week
Location: Hybrid (Work remote and work from the office 1-2 days out of the week)
Equipment: Company issued laptop provided
Benefits: Gain hands-on experience at a cutting-edge, publicly traded tech company, where you'll contribute to impactful projects that drive real change. Build valuable connections with colleagues across all levels of the organization, all while shaping your future career in the tech industry!
Salary Range$30,700.00-36,050.00
Our Comprehensive Benefits Package includes:
Medical, Dental & Vision Healthcare Plans
New Hire Stipend for Home Office Set-Up
Generous PTO
Refuel - a service based recognition program where employees receive additional paid time away to learn grow and reset
Paid Holidays, Floating Holiday, Volunteer Day, Recharge Day
Learn more about our Benefits, Perks, & Culture on our LinkedIn Life Pages!
For US-based Positions: Applicants must be authorized to work in the United States. Please note that we are unable to sponsor employment visas at this time.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Applicants: Click here to review our Privacy Policy for Applicants. For current employees, please click here to review our California Privacy Policy for Employees.